UNIVERSAL CITY NISSAN

02/13/12

Robert is the best

by unclesam59 at Citysearch

I went over the weekend and talked to a Sales guy Robert R. he was very nice and did not push me to buy buy buy. he gave me all the info I needed and once I get my money together I'm going back to see Robert again as I know he will get me a great deal.

07/25/11

Anyone can give me references on core law?

by Lucille A at Citysearch

My Xterra kept on stopping today so I went to Universal City Nissan at about 2 PM. I was to replace catalytic converter. Estimate price is $1350. When I asked if I could have the old one, I could have it if I paid $140 to have the replaced catalytic converter because it has platinum on it. "I could go and sell it and make money out of it, that's why people steal that part." I googled "core law" but could not find anything resembling what my service rep, George, quoted me as the law.

07/25/11

UNETHICAL

by AMK12345 at Citysearch

I am 7 months pregnant and am on modified bedrest when we went to look at a car for my husband at your dealership in Universal City, CA this past weekend. When we asked where we can park close to the new cars, the salesmen instructed us to park on the street near the pre owned lot and told us that the new cars were there as well. He walked us almost 2 blocks in 90 degree weather and up the back of a 2 story ramp to what I realized was the rooftop inventory lot. That is when my contractions started. When I asked what was below us (knowing we were now above the dealership), he lied and said it was where they "keep the trucks". When we drove out to test drive, we clearly saw the the shaded free "customer parking" and the entrance to the dealership where the new cars were. I pointed this out to him and he replied that there was "no more parking" in the customer lot, despite the fact that it was clearly only half full. We drove the car and had him drop us off at our car because I could no longer walk. I proceeded to go home to lay down and debate on going to the hospital for hours because of preterm contractions. Your salesman put the health of both me and my unborn child at risk to snatch up a potential customer. I have never been so upset and disgusted.

09/01/10

to slow

by chrisjasmin43 at Citysearch

sorry I wish I could be nice but after 8 hours to buy a car and then to have a dead battery and scratches on is a big joke. I have great credit and just wanted a basic black Altima. I will never go back not even for a free oil change in which they tried to give me

06/02/10

Fantastic Experience !!!

by KarynStow at Citysearch

After waiting 3 months I finally got my Nissan Cube. Wow, what a fun car. I called for a quote and found a great price when I called Universal City Nissan. After some friendly negotiations ( not that sleezy car dealer stuff ) I was able to negotiate a good deal and walked out of there very satisfied. The staff was friendly and helpful and I didn't have any problems. All-in-all it was a very positive experience. They were flexible in the finance department and they didn't try to sell me a kitchen sink. Persistent but not pushy. A good experience.

• Pros: Professional, Honest