01/08/09

TERRIBLE EXPERIENCE

by juliel123

I had the absolute worst salon experience at Jose Eber in Beverly Hills. Previously living in Plano, Texas, I would get my haircut at the salon there. Being a current cosmetology student in LA I wanted to "try" this location as a potential place of employment. Needless to say, my hair was destroyed after the entire haircut was done with only a razor and thinning shears. The color had zero shine and a green tint. I went home and tried my best to get used to the "change" but was embarassed to go back to cosmetology school. I then returned to the salon to demand my money back. The female manager was terrible and would not refund my money. I would not go to this salon unless you want a very simple cut and have money to waste.

• Pros: learned what NOT to do when I work in a salon
• Cons: poor management, uneducated stylist, overpriced, outdated, etc.

08/15/08

I was LITERALLY asked if I could afford the service?

by IntheTMZ

I took an out of town family member to this salon for service. It was recommended by an acquaintance (a local "celebrity" newscaster). Since my family member had a short style, I felt Jose might be a good stylist selection. I was extremely disappointed in the atmosphere and treatment.

The atmosphere is that of a cosmetology school. It is very distasteful if you are accustom to high end salons. The stylists look and act (talking, gossiping, eating at stations) like what you might expect at a cosmetology school. My regular hair stylist is Frederic Fekkai and although I was not at Jose Eber to personally receive a service, the staff felt compelled to give unsolicited advice on what was "wrong" with my hair.

I have been going to salons in Beverly Hills for years and NEVER in my history have I been pulled aside and asked if I could afford a service! Jose Eber Salon tops them all. Can you imagine the staff trying to actually humiliate their clientele? If they treat locals this way I can only imagine what they do to all those poor tourists! I felt like I was living a scene from "LA Story": What might you order? I might like the duck. You can't.- You can't. Why? With this financial statement, you think you can have the duck? Where do you summer? Excuse me? Where do you spend your summers? Here. The chicken.- You can have the chichen.. Where's the camera crew? This woman didn't just ask me if I could afford the service at this dump? This experience was like a parody of LA.

While Jose' may be a wonderful person, extremely charismatic and charming, I will never set foot in his salon again. The place is in dire need of a major overhaul with major policy changes and a more upscale mannered staff who provide a higher level of customer service.I vote this the worst experience I've ever had in a salon - not due to the service but due to the poor manners of ignorant staff. Don?t go in expecting the Peninsula treatment because instead you?ll get the Motel 6.

• Cons: Rude Staff, Atmosphere, Attitude

05/24/08

Heather S - best, trustworthy, stylish friendly hair stylist in all of Bev. Hills!!

by nina1108

coloring my hair is a new thing for me. i'm 27 and just started having it done. if it weren't for heather i'm not sure i'd be sticking with this new hobby. she's the kind of colorist who will never let you down or walk out with hair that doesn't look great on you. she's super out going and nice, making sure every client gets the experience they deserve. the day i leave the salon the compliments don't stop. she's gorgeous and takes pride in herself and her work. she can look at you and decide what works. she has style, she has flare, she was there, that's how she became my colorist! i love love love her and recommend her to ANYONE! do yourself a favor and check her out. i promise you will NOT be disappointed.

• Pros: HEATHER STRANGE