Beverly Hills Bmw

11/14/09

Gives BMW a bad reputation and name

by Wuu2 at Citysearch

Unresponsive, a bit of attitude, poor service and just awefull are the mixture that makes this a BMW source. OMG, I love the BMW car, but to endure this bad sales and service turns me so off to this car, that it makes me sad.

I hope BMW of North America will get this place in shape, or give someone else the B.H. Dealership.

Please please please BMW corporate, get this place in shape ....

I can buy a car from so many other sources, but still need to find a better service place .....

• Pros: They have BMW's
• Cons: They are an authorized BMW sales and service

01/01/09

Terrible

by consumer99 at Citysearch

Terrible. Unbelievably awful. They try to wear you down and take forever to answer a simple question. All the people there seem depressed and unhappy and they won't sell cars at fair prices. They act like there is no recession going on. A big sign on the building says they are moving, so they won't be on Wilshire Blvd. anymore, which is all they had going for them. Go anywhere else.

09/12/08

Superb Sales and Service

by Scotastic at Citysearch

My first experience with Beverly Hills was awesome.

Another dealer cound not get the repairs right on my 5 series and I brought to Bev Hills. The service manager got involved and made sure everything was done correctly - safety equipment related. Then I bought another car there as a gift for my partner - the sales guys were awesome and even helped decorate the car for the birthday delivery.

Whenever I inquire about a vehicle and get a price, I feel like I am getting a great deal. I continue to use their service department - and they really are the best BMW service center I have found. Prices are fair, drop off and pick up is easy and they usually have someone who can give me a lift to the office.

Do not hesitate to shop there

• Pros: great service!
• Cons: Parking is tough in the area