perfect dress, fantastic wedding gown experience, excellent personalized service, highly recommend wonderful store, terrible customer service, friendly entire staff, not recommend place
Renee Strauss is WONDERFUL! The dresses acheter-batteries.fr
NIGHTMARE!!!. When you first visit the store, everyone, especially Renee herself is so friendly and welcoming and makes you feel great. They are helpful and kind and you really are so happy that you are there. But once you give them your deposit and walk out the door...........it all changes. I felt so wonderful and excited after i ordered my designer gown and gave a $5000 deposit, but my dress came in 2 weeks late and when i came to see it, it was dirty and there were holes in it!!! I quickly realized they were trying to give me a used dress.........everything after that was a bit of a nightmare, i needed to get my lawyer involved and had t call the designer myself because i was so worried I wouldn't get a dress in time for my wedding......in the end the designer came thru and I was a very happy bride with my beautiful gown, but I WOULD NEVER STEP FOOT BACK IN THAT STORE AND WOULD STRONGLY RECOMMEND THAT YOU DON'T AS WELL.......ANYWAY I THINK THEY'RE OUT OF BUSINESS.........AND I THINK THAT;S FOR THE BETTER
Closed Store Raided by Police.
I think the store is closed..
I looked on google and typed in TMZ Renee Strauss and this was the story. The police seized her entire inventory ... wedding dresses, bridesmaid dresses, headpieces and veils, tiaras, shoes, gloves, jewelry, garters and hankies.
I guess she didn't pay her bills and it was to satisfy a judgment against her.
I will give her five stars everyone should go out on top of their game :)
Deceptive business practice.
I traveled to LA from Seattle looking for a magnificent wedding gown and chose to shop at Renee Strauss based on her website and the designers she carries. I ended up choosing a beautiful dress, costing much more than I had budgeted, but was thrilled with the dress. In all the excitement, she made it very clear the dress was not returnable, but that was all that was said. The dress needed alterations, which was clear when I tried it on, and she made a point of saying that the alterations weren't going to be difficult, and that it was a one of a kind dress, so I needed to decide that moment (she also made a point of saying there was another bride who was seriously looking at the dress). I bought it, thrilled at the dress and decided it was worth the unbelievable price of $8700.00.
I returned to LA 3 weeks before my wedding to have the dress altered. The seamstress proceeded to tell me the alterations were going to cost $1500.00! I was SHOCKED. Renee Strauss NEVER mentioned alterations were extra. She insisted she would never sell a dress without making that point. I am a business woman, and no matter how excited or distracted I am, I would never overlook a detail of that nature, especially after spending that kind of money on a dress. She is deceitful and dishonest, and the unfortunate outcome is that it has put a damper on one the happiest days of my life,
Don't shop here, and if you do, beware. Read the fine print, and pay attention, she'll happily show you dresses way outside your budget. She knows you're a happy, albeit distracted bride, and will take full advantage.
RUDEST SALES PERSON IN THE WORLD.
Claire made our visit awful.
She was rude & also racist.
She screamed at me when I tried on a dress & pressured me into buying it.
How can a wedding gown store have someone so rude?
Stay away!!!. Stay away!! The employees are rude and so unprofessional. It has the worst selection and the decor looks sooo out dated! There is a reason it's easy to get an appointment, Its always empty! The sales women told my bridesmaids what size they should order in there dresses. When the dresses arrived after 3 months they were HUGE on every one of them. They were not willing to help with the $200 alteration fee and would not take the dresses back even though they were 2 to 3 inches to big all over on all of them. They would not own up to the responsibility they held in "strongly suggesting" the sizes that they ordered. I will never recommend anyone to this bridal salon. Go ANYWHERE but here!!
Thank you & God Bless!!.
Renee & Ana,
I have waited far too long to write this thank you. It has been about a year since we first met & you helped me & my crying mother to find the dress of my dreams. I was married on the 4th of July, 2009, to a handsome & wonderful man who told me every 2 minutes how beautiful I looked & how he couldn't stop "checking me out". To say that I...and everyone... loved my dress & veil is a huge understatement! I felt incredible! I still take it out to look at it from time to time & relive those feelings. There really are no words to describe the day, the feelings, the experience.
I thank you so much for being there for me, & of course my mother, to guide us & support us & make us feel special. I continually recommend your bridal shop, of course because of the beautiful selection...but more than that because of the experience and kindness that you provided every step of the way.
Now, almost a year since our beautiful wedding day, we excitedly prepare to welcome our first baby! In my nesting process, I just wanted to send you some pictures & really tell you how much I appreciate the part you played in making my dreams come true. Thank you Thank you Thank you!! I hope the year has brought you blessings, because you deserve the best!
Thank you & God Bless!!
Loved the Hair & Make-Up Makeover Event!. Renee Strauss is WONDERFUL! The dresses! The bridesmaid selection! AND THE SPECIAL EVENTS they offer ! Loved, Loved, Loved the event Wednesday night! My eyelashes are GORGEOUS! I am thrilled with my choice of store to do business with for the MOST IMPORTANT even in my life - SO FAR! My headpiece is the most stunning piece of "jewelry" I have ever laid eyes on. I can go on and on! THANK YOU RENEE AND YOUR MARVELOUS STAFF!
Fantastic Experience. I had a fantastic experience selecting my wedding dress. The wedding was beautiful, everything we could have hoped for. Everyone at the wedding LOVED the dress! I'm pretty sure no one will ever top it :) I just got it back from being cleaned and preserved and it looks as good as the day I bought it! I really appreciate Ana taking such care in creating a dress that appeared to be designed just for me. And Renee's positive attitude and honest opinion are priceless. It is very over whelming to be a first time bride with images of dresses swirling around in your head. I will always remember Renée Strauss for the Bride with fondness and refer my friends,
Magical Experience. I had been searching Southern California for a wedding gown for 3 LONG & time consuming months and hadn't been able to find "The One" anywhere! That is, until I found Renee Strauss! They have collections that are literally one-of-a-kind couture pieces from all over the world. Each gown is unique & made with the best fabrics available. I am a fabric snob, so compromising quality wouldn't do for me. The service at Renee Strauss was amazing & I was incredibly grateful after my desperate search. I finally found my gorgeous gown here! Thank you St. Regis, Monarch Beach. Both the concierge, as well as the catering department had Renee Strauss highest on their referral list. Now I know why.
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