AMC Theatres

Doesn't Recommend

kblanco03

Joined 3 years ago

Fire Drill Procedure at AMC In Norwalk,CA. Today we went to see Charlie St.Cloud & the movie was supose to start at 5:00 but the first fire alarm started at 5:04.We had to rush out of the theatre & no crew memeber went to check on each auditorium.We waited 20 min to then be notified that a boy had pulled the alarm.Then they let us back in to the auditorium.We then started seeing the movie.after 20 min the second alarm went on & again no crew mebmber came to check on us.We had to leave all our food & didnt get refunds.We had to go to the lobby to be notified that they were closing for the rest of the day cause to of a fire problem.We then headed out to the lobby to ask the manager what was going on.instead of the manager coming out & presenting himself they send a security guard to inform us to exit the building.We & many other customers asked if we could get our money back for the food & tickets.They said they could only refund us the tickets & that the food was not their problem.Then my aunt went to ask to refund our 7 tickets & the employe (Alex) (No Last Name) Given Because He Was "Supposibly" Not Allowed to Give His Last Name & instead another emplyee"Julie Garcia Gave Us Her Name & explained to us the sittuation.Alex was so rude that he snached the tickets from her & gave her the free tickets.So my aunt told him"Why did u so rudely take the tickets from me?It was not my fault that the fire alarms went on.".We would like your crew members to follow'up on producers (fire drills,alarms,earthquakes,etc.).

Sincerely,

Martha Cornejo

(P.S.



We would still like to go to the theatre,& no that we are in good hands & will be treated with respect & care.)

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Contributor

Joined 10 years ago

Multiplex and megaplex theater chain shows mainstream movies in a plush setting.. In Short
In 1920, Edward Durwood opened a single-screen picture house in Kansas City, Mo. Over the next 40 years, his company went on to pioneer the use of four- and six-screen theaters. In 1969, the company incorporated as American Multi-Cinema Inc. in honor of its signature multiplexes. Now, the company is known for theaters with 14 or more screens, as well as innovations such as armrests with built-in cup holders, stadium seating with LoveSeats, ATM-style ticketing and online ticket purchasing.

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jorge1013

Joined 11 years ago

Great theatre. Great screens and the sound is awsome. Parking is not a problem at this place.

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ogbadguy

Joined 11 years ago

Movie check out the AMC in Norwalk. Just off the 5 in Norwalk. Great prices and great selection. Been there a few times and theater is CLEAN, Concession stands offer very resonable prices. Great Movies experience