great average food, delicious damn garlic noodles, love cracked dungeness crab, beautiful place, good service, favorite restaurant, lousy food
Crustacean makes you wait for a reservation, but I promise you that wait it well worth it! I had family visiting from the east coast and wanted to take them out for a memorable meal. The restaurant has exquisite Vietnamese cuisine, and my grandma literally died over the coconut shrimp. My meal was amazing too, but it was the TYku cocktail the waiter suggested that pushed my experience over the edge!
If it didn't take so long to secure a reservation we would have gone back every night they were in town!
Wonderful Experience. I went to Crustacean for the fist time last week and thoroughly enjoyed the experience. I was impressed by the Koi "Walk on Water," and the rest of the decor was absolutely beautiful The waitor was helpful and attentive, and my food was excellent! (Especially the garlic noodles- yum!) Crustacean is pricey, but definitely worth every penny.
What a disaster of a restaurant!
We had a reservation, but were seated more than 20 minutes late. When we were, we were given a HORRIBLE table in the aisle...where people were walking back and forth next to us. We asked for another table, and we got SO MUCH attitude!
The music was loud and obnoxious, the waitresses were bitchy, and the food didn't even look that good. In fact, we didn't even eat! We left and walked a few blocks to a little Italian place for dinner.
Instead of them being nice and helpful, it felt like the waitresses wanted to tell us "you should be glad we LET you sit here!"
DON'T WASTE YOUR MONEY!!.
1. Food is not authentic (and I am Vietnamese)
2. Famous "prawns" are always overcooked and rubbery.
3. Garlic noodles will give you heartburn - so greasy.
4. You're paying for the lease, not the quality of food.
HORRIBLE!. I'm gonna use my friend's favorite word when sumthin's not good.'HORRIBLE'!!... I hope this review I'm writing reach millions of people.My husband & I went to this place for my friend's birthday dinner for our 1st time. I heard this restaurants' name so many times, I was happy to finally go. I've been to quite a few upscale restaurants & I've been to regular diners/cafes. Check this out... I don't even have to get into how the food was, what I'm going to say I feel is worse. My hubby & I arrived a lil late to my friend's gathering. I ordered the crab w/ the shell (whatever the dish is called). I then asked my friend's sister what she ate,and she told me the crab w/ NO shell. I said 'Oh, I wanna change mine to that, I'll let the waiter know'.The waiter brought out a crab plate which was the one w/ the shell. Another guest @ the table had ordered crab, so it was given to her, she began to eat off the plate. About 10-15min. later another crab plate had come out, this one NO shell (the one I wanted to change to). I noticed it was the one I wanted so I was gonna eat my food.The waiter & I had small talk & he noticed I had the plate with NO shell , he reaches over to the other guest's plate that she had ate from & switched our plates like it was the thing to do! Are you kidding me?? I told him I need to exchange this, & his response was 'oh no honey! I'm gonna still charge you for this'. Make a long story short- my plate was exchanged after the manager gave me a lecture about times being hard w/ the economy & they can't waste their food like that. Makes me wonder what other things they'd be willing to do , to save their food??? Hint,hint: if something falls on the floor behind closed doors.
The Worst Service Ever!!!!!!!!!!!!!!.
So disappointed. Took my husband there to celebrate his birthday and we are still waiting for our hot food to be bought to our table. There was excuse after excuse of why it was taking so long. Can you imagine??? We were told it was because we ordered an appetizer and then told is was due to us ordering filet mignon for dinner. It was amazing that the table that came in 45 minutes after us ordered appetizers and dinner and their meal arrived way before we even walked out of the restaurant. This was Saturday evening and I am now at work on Monday afternoon. They just can't handle the fame or the crowds. We were ignored several times when we tried to find out the status of our dinner. We still have not received any follow-up from anyone to apologize for running my husbands birthday!!!!!
Don't waste your time going there, it's all hype!!!!!!!!!!!!!!!!!!!!!!!!
A wonderful evening for a special occasion. I've been to several high-end restaurants local and overseas, and I will tell you this place is nearly unmatched when it comes to seafood. Let me preface this by putting down some of the previous reviews and setting them straight a bit. This is an UPSCALE, Beverly Hills restaurant. Yes, its expensive, yes, you're in Beverly Hills and yes the food in insatiable. I am mind-boggled by reviews that go out of their way to point this out. Anyway, I was with my folks to enjoy a birthday celebration and we were thoroughly impressed from start to finish. Our reservation was attended to promptly where we sat down in the beautiful main eating area. You walk over a large fish tank as your path, which is really cool and unique. The waitress was very friendly and helpful with the menu selections. Our three cocktails were served in a decent amount of time, all made great. Beef Satay and Crispy Rice were the two appeteizers, small portions, ($9.99ea), so somewhat expected. Two crabs (out of the shell) plus a lamb dish for the three of us. Absolutely delicious crab mean, cooked perfectly in their sauce, I tried some lamb and it was very tender, simply ignore the microwave comments from other review. We split a garlic noodle, which is a must have, you'll want to order more, I guarantee it. Lava cake and another, I forget the name, were both very good... Had myself a camomile tea, which I enjoy.. Bill was expensive, but we were all aware of the price beforehand, so no jaw dropping when we were handed it. Overall the place is beautiful, the entire staff was completely on top of things. Couple things I thought was odd was the position of the table, let my seat cramped, so we had to adjust it... Other than that, this place is a true pleasure if you're looking for a nice evening (birthday, anniversary, or a really impressionable date), not a place I can afford to see once a week, but when you do go, you'll remember it.
BeautiFULL!!!. It's like a slice of heaven from the moment you pull up in front of the restaurant to walking in the entrance way. It is beautifull...the ambience and architectural design as well as the common themes of water and sea life. And the food and conversation is probably the best part. Definitely recommend the Dungeness Crab and the garlic noodles. Also, the prawn (large shrimps) and the filet mignon entree is VERY Good as well.
A Design Experience. It seem as if every table was placed with much thought and with great attention to the feeling of the place. The food was not memorable, but who noticed when the ambience was so dramatic.
The "secret" is out, Crustacean is not so special. I'm not surprised to read some bad reviews from 2008. I'd never been to Crustacean before, but this was my first time and my last. The restaurant is beautiful and the walk on water is nice, but they have tables wedged into places that require a contortionist to navigate! The waitress was nice; she was enthralling with her description about Crustacean's history and the "secret kitchen" into which only An family members or employees with 10 years' + experience are allowed. I thought, "this food should be something!" We started with a sampler plate. It wasn't "bad," but when I saw that it cost $25 it was!! I mean, really. $25 for a plate of nicely presented appetizers? Our shrimp entree was tough, even the waitress agreed, "someone overcooked these!".. she took one back and returned with two, one on the house! Unfortunately, none of the shrimp were remarkable, and the very small portion of garlic noodles... jeepers! Those cost $11.00? I've been to hole-in-the-wall style Vietnamese kitchens in the Mission District in San Francisco where not only do you get a better value, but the food TASTES better, too! The crab was very good, but for $50? Crustacean is overrated and not at all worth the money. Our dinner for two was $200 w/ watered down martinis--my mother could make better and she's 91! I cannot recommend this place. The inside looks great, but spend your money elsewhere and get better value and better taste. The "secret" is out: there is nothing so special about Crustacean. Follow up: I note that a reviewer may interpret me for a miser: not at all: I've dined in some of the finest eateries in many countries on six continents; many were much higher priced than Crustacean. Here's a tip: if you pay $1 or $111, it doesn't matter: lousy food is "lousy." "Vietnamese" is not a trivial cuisine to cook, and poorly made drinks served with equally mediocre food says something about the business, not the diner.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Crustacean Euro Vietnamese Cuisine on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.