Buca di Beppo
UNIVERSAL CITY, CA 91608
Phone: (818) 509-9463
- Price:
- $$
Message from Buca di Beppo
Fresh Italian cooking in your neighborhood. Book your party today!
- 866-EAT-BUCA For Reservations
- Try Buca To Go
- Catering Available
Paid advertisement by Buca di Beppo.
Editorial Review for Buca di Beppo – by Citysearch Staff
In Short
From the Italian language tapes in the bathroom to the three-liter bottles of Chianti on every table, the vibe here is exaggerated Italian-American kitsch. Boisterous, sprawling dining rooms are modeled after supper clubs of the '40s and '50s--servers holler, kitchen doors swing, and Sinatra rules the stereo. High-carb, red-sauced southern Italian cooking dominates the menu. And everything is big: Platters are piled impossibly high with baseball-sized meatballs balancing on mountains of spaghetti.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
User Reviews for Buca di Beppo
12/23/2007 Posted by sasiminsalaw
Horrible experience. This was the second year in a row our office Christmas party was here. Last year we waited outside, in the rain, for 45 minutes to be seated - despite having reservations. This year we called, confirmed our reservations, informed them of last years experience, and we were promised that it would not happen again. We called again on the day of the party and confirmed that we would not be left standing outside again. At 5 minutes after our reservation time, I was told it would be another 15 minutes. At 20 minutes past our reservation I was informed by a manager, who called me outside and brought a bouncer with him (in front my entire staff) that I was rude for telling the him that the service was unacceptable, that he was not doing his job very well, and that we, as customers, deserved better treatment than we were getting. We called several other restaurants and were prepared to leave when, finally, 40 minutes after our reservation we were seated. The food was great and the wait staff (once we were seated) was attentive. However, we had pre-ordered off the catering menu, because of the size of our party (42-45) and they could not find our menu order. This in spite of the fact that we had faxed it over two days before AND called to confirm that they had received it. We had to do it all over again sitting at the table. We will not be back next year. I would recommend this restaurant for a small party (less than 8) as they seemed to be able to accommodate that size in less time than we were required to wait.
Pros: Food was good - waiters were attentive
Cons: Managment can not meet reservations
04/22/2007 Posted by lenwh00
The food is not bad and neither is the pirce, but I was shocked at the staff. Perhaps this was a frustrated actor, but you never treat a guest so poorly! As we left, we were knocked down by a server who when I got in his face about his rushed attitude, wanted to fight me! Really! His language and actions were shocking. I am in the biz and did not want anything out of the ordinary, but I brought his abusive nature to a manager. The manager was at best milk toast and the waiter sought us out for further aggresion. Listen, I know you are busy, and you are sad that you are working here and not famous, but there is a reason that this happened to you. Bad service and poor guest relations sink this person and place for me!
Pros: Cheap food fast
Cons: Bad Service
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