02/14/09

Best Bridal Salon in Los Angeles

by wedgirl

After dreading the whole dress shopping experience as long as I possibly could, I was off to find the perfect dress for my June wedding. After visiting another big name salon earlier in the day (Monique Lhuillier) where I was made to feel like a naughty child for waiting so long to shop, I was welcomed into the most amazing shopping experience ever at Saks Fifth Avenue. The manager David, was soothing and assuring that here in this incredibly gorgeous space that I was sure to be guided by his amazing staff to the dress of my dreams. Not only did the gracious sales woman, Karen, indulge me by letting me try on anything I wanted, she then guided me to beautiful dresses that could be made in my short time frame. I was never made to feel rushed or pressured into anything, but felt comfortable enough to make a quick decision on a gorgeous Amsale gown that was more beautiful than I could ever have imagined. The sales woman also let me in on all the money saving tips that Saks offered. I was able to save 10% by opening a Saks account, no tax to ship to Hawaii, and free alterations with their gift card events. I've only bought cosmetics in this store with a luke warm reception, but here in the Bridal Suite I truly felt like a VIP customer even though I was on a budget. I would highly recommend this salon for every bride-to-be!

• Pros: Great Service
• Cons: I was told shopping during the week is a lot less chaotic then weekends.

01/31/09

Absolutely awful service

by shopper2009

if you are looking for your wedding dress, don't bother with the bridal salon at Saks in BH. the rudest service. the saleslady (she may be french) was absolutely rude and was annoyed she even had to speak to us. even though they had the dress i wanted, i choose to purchase it somewhere else.

i'll make sure to tell anyone else looking for a dress to go elsewhere too.

• Pros: nothing
• Cons: rude service, inattentive

01/10/09

Great Store

by halllicon

Saks is a store that I always go back to. Michelle a personal shopper is miraculous and will find amazing things for your body type.

I go there in the fall and spring to buy outfits for the year. I never go to smaller stores anymore because you can't return for cash or cc refund if you are unhappy with selections.

I once told a staff person in shoes that I was taking a shoe downstairs to match a Wolford top. . He said please don't worry only celebs steal things here. A very funny staff. I pay little attention to those that complain, remember staff does not make alot of money working there and it's a difficult job at best. Maybe to those who complain, get a life.

• Pros: Flexibility
• Cons: NONE