308 S Beverly Dr, Beverly Hills, CA | Directions 9021234.061780 -118.398938
Mon - Fri: 7am - 6pm; Sat, 7am - 4pm; Sun, closed
Neighborhoods: Beverly Hills
Great Food!! – We stopped in recently and had a great, fresh lunch. Good service, great food! Sandwiches were so good. We will definitely go back again.
What's with the woman who owns/runs this place??? – Okay, so I read all three reviews. But I also heard from a friend that the soup and sandwiches rock. So I decided to walk over during lunch....well. the reviews were so on the money it's scary. The dark haired woman who seems to run the place was so rude and nasty and....well downright mean to me and my friend who met me. He wanted to leave but I said were already here so let's eat. And the food was yummy. When it came. Here's the thing. How can that woman keep being so nasty to people and hearing complaints...we complained and so did the two guys next to us. Another woman said,
"Oh, she's always like that. She treats everyone like S***and never thinks it's her."
Well, here's a message for her. We'd come back for sure, if you were gone.
Terrible service..major attitude – The food I ordered was actually good. THE SERVICE WAS HORRIBLE. And when, after 30 minutes we asked where our food was, instead of apologizing or someone coming over to talk to us the owner (a Witch with a capital W) said with an annoyed attitude: "It's coming." After 10 more minutes we got up to leave and then magically the food appeared. When I told the woman afterward that an "I'm sorry" would have magically made it all better the first round, she actually had the gall to say: " Well I didn't appreciate you announcing to the restaurant how long you'd been waiting." So I said, " I guess you'd rather be right than have me come back to your restaurant." and I walked out. LOW CLASS all the way. And a sense of entitlement that I've come to expect in beverly hills these days.
Good value for money – I logged onto Citysearch to get the tel number for Beverliz and read sillinsanity's review. It's a bit harsh. Beverliz is incredibly busy and sometimes things don't work as well as they should but the food's good for the price and I've always found the people who work there - all of them - very accommodating.
RUDE AND UNPROFESSIONAL MANGER/OWNER SERVING UP DOG FOOD!! – I have ordered lunch from Beverliz to my work for a year now. There are about 3 items on the menu that are so so but the rest is junk. But it is the only place close to my work that delivers. Half the time when they deliver the food they forget all the extras and my already cold food is usually thrown into the microwave. My last experience was beyond me. The man who took my order got it wrong. My co-worker is allergic to mayo and they doused her burger with it. So I called back and nicely asked if we could get another burger sent to us, like we asked it to be. The woman on the phone refused and went on to tell me I made the mistake and she will not refund my order or bring me a new burger. She kept saying she took the order and she knows she didn't mess up. One little problem though, I gave my order to a MAN who rushed me through the whole thing by the way. I had a bad feeling he was going to mess it up. She continued to raise her voice when I asked for a manager. She proceeded to tell me I have no other options, she IS the owner/manager. As she continued raising her voice it quickly turned to yelling. I had her on speaker phone and my whole office could hear her. When I started back at her to tell her how to treat customers, she yelled again and hung up on me. My boss called 5 minutes later and asked very very nicely for a new burger since my co-worker has an allergy to mayonnaise. He went on to explain what good customers we are and she refused to listen and hung up on him. LOW CLASS RESTAURANT....Buy a can of Alpo you will save money and aggravation of a terribly run restaurant. They just lost business from my whole office. .
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