(310) 859-2652
115 S Robertson Blvd
Los Angeles,
CA
90048
34.0751
-118.384
Neighborhoods: Beverly Center, Central LA
Kitson
Last updated 7.23.09
What People Are Saying About Kitson
The Editor
Mar Yvette
Citysearch
Make it past the paparazzi-lined entrance of this young starlet-and-wannabe clap-trap and you'll soon discover you've arrived in the land where trends come to be born--and die. Music blares as fat-walleted tourists and aviator-sporting waifs troll the large yet crowded space for pricey trinkets, of-the-moment handbags and more talking tees than you'd ever want to read. The selection of boutique beauty supplies is major (Fresh, Bella, Mop) and there's even a small section for trendy tots, lest you forget that this is L.A., the city where youth reigns supreme.
06/19/09
Beware! Thieves!!
by carlos16 at Citysearch
Beware before purchasing anything at Shop Kitson!! I ordered from them and approximately 6 hours later I had almost $1000 in fraudulent charges on my card. I never use this particular card and don't carry it in my wallet, plus some of the charges were from the Los Angeles area..........so it is obvious someone that works there took my info and used it to purchase items. Not to mention that the item I ordered never shipped! My bank is currently investigating it and I can assure you I will be pressing charges.
- Pros: None
- Cons: Thieves, items never ship
05/13/09
DONT SHOP HERE!!
by jjazz at Citysearch
Normally, I don't take the time out to leave comments but this needs to be said: I URGE YOU TO SPEND YOUR HARD-EARNED MONEY ELSEWHERE!!!!
I made a purchase online and received the notice...., blah blah blah. I waited a week and nothing. Since their website doesn't feature a order tracking option, I emailed them and they answered saying that my order will be sent immediately. Obviously, the order was lost and they were scrambling to get it out.
Anyway, 19 days later after I placed my order, I finally receive my package...... WITH THE WRONG ITEM! By now, I'm beyond angry. I send them another email stating the wrong item was shipped. They reply saying they will expedite my replacement and reimburse my shipping cost once the item has been returned. Wait another 6 weeks. I'm ready to call my credit card company to refute any charges and then I randomly receive my package with no apology for their stupidity or lack of professionalism. After reading some of these other posts, I guess I’m lucky for even getting what I ordered!
Kitson’s business practices are absolutely absurd and ludicrous! How can they think they are running a business? A bunch of monkeys can do a better job! Clearly, they’ve been featured on ‘People’ one time too many for all the wannabee “actresses” that shop there but they know absolutely nothing about business and customer service!
PLEASE SAVE YOUR MONEY, TIME AND SANITY AND GO ELSEWHERE!
- Pros: Cute Stuff
- Cons: The WORST customer service EVER!!!!!
05/04/09
Fun to browse
by HighFive at Citysearch
It's fun to look around but I've never bought anything. To me...it was more of a fun place to browse with my girlfriends.
The Details on Kitson
Know Before You Go:
The strict return policy allows only five days to exchange items or receive store credit, so make sure you truly can't live without those $300 jeans before laying down the plastic. Cosmetics are non-refundable.
Parking:
Arrive at non-prime hours (weekday mornings) and chances are good for finding a meter. There's also a pay garage next door.
Category:
Gift Shops, Cosmetics, Women's Clothing, Clothing Accessories, Stationery Stores, Clothing Boutiques
Payment Methods:
American Express, Visa, MasterCard
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