1000 Universal Studios Blvd., Universal City, CA | Directions 9160834.136247 -118.351366
Neighborhoods: Universal City, Central LA
Absolutely awful - owners are asleep at the wheel. – This place is truly awful!
Bowling: Balls are all overly used / dented / scuffed. Chalk not is provided (bar tender laughed at me when I asked if any was available). DJ is non-existent - music is a bizarre mix playing off of someones iPod (GnR, Boy bands, 90s alternative, 90s R&B).
Arcade: The arcade is easily the most depressing aspect of this forgotten and un-managed sh*t hole. Most games are either completely broken (forget about racing or shooting!!!) or so old that the screens are barely visible. Skee-ball works, however the young girl working the ticket counter is more interested in her cell phone than helping you. Adding injury to insult, all of the games are extremely expensive. To make matters worse, all games are a minimum of $1...!
Food: Did not hate myself enough to try any of the items on the menu.
Don't do it! It's painfully clear that the owners of this place could not care less about their patrons. Citywalk needs to shut this place down ASAP.
Good Fun – Jillian’s is the place to be if you are looking for simple fun. Came here over the weekend with some family and we really had a great time.
Please Do Not Waiste Your Holiday TIme or Money with The Disapointing Establishment – Went to the jullin establishment in Dec. 08 for a Christmas gathering, I am never one to complain, but the restaurant was terrible, the service was bad, the food was cold and took to long to be served. I have never in my life been to such a bad restaurant in my life. It just amazes me that a estalishment like yours is able to stay in business. Then we scheduled bowling...try to get a glass of water or a cup of coffee...they do not serve.
From its games for grown-ups to its calculated kitsch, this bowling alley is the epitome of CityWalk. – In Short
Jillian's is more for amusement than it is for serious bowling. With a mere 10 lanes, all of them black-lit, the only thing resembling a pure bowling experience is the massive bar. The gimmick: An American pastime goes flashy, with a handful of kitsch thrown in for kicks. Even the food maintains the kooky spin on Americana. What other bowling alley would dare offer duck as a pizza topping? While the roomful of state-of-the-art video games on the first floor might make you pine for Pong, remember this is CityWalk, where genuine retro is simply a thing of the past. Expect a varied crowd of tourists, Valley dwellers of all ages and courting couples. On weekends, the downstairs turns into a 21-and-over nightclub.
v.i.p. treatment...too fun! – My friend wanted to celebrate his party at Jillian's we got together a bunch of buddies to meet up last weekend. I decided to call and make a reservation, but the lady told me I had to book and "party" to reserve space. I didn't want to hassle with the details, so I had my girlfriend call back.
I don't know what she did or who she talked to...but it was the GREATEST party EVER! We had our own waitresses, a private VIP Suite and we even got to play video games on a projector screen while we bowled! It was SOOO awesome! i would definitely recommend this place for a party!
Never had a worse experience at a place like this. – Did the people who gave this place glowing reviews work for the company? Because my recent experience with this place was the exact opposite. and RUDE, RUDE RUDE management.
Great company outing! – As an event consultant, I cannot say enough about the great experience we had at Jillian's!
I recently booked a company outing at the Citywalk location and could not have been happier with the results. The event manager was very professional, the service and management staff during the party were more than helpful and the food, bowling and drinks exceeded my expectations.
My staff had a great time, many of them saying it was the best party they had attended! I will definitely return with another group. Thanks Jililan's!
HOSTESS OF THE YEAR!!! – I recently had my child's 16th birthday party at Jillian's and all we can say is "WOW!" The service, atmosphere and energy that exists both at the bowling lanes and video arcade is UNBELIEVABLE! It's difficult to find a place for both kids and adults to enjoy themselves, but Jillian's had a little bit of everything for everyone! I can't believe the response I received! If you're looking for a great place to entertain a group, I HIGHLY recommend this place!
Very Dissapointed night out! – As a business owner, I wanted to take my staff of 18 with their friends and family for a night of bowling and food as a 'Thank You" for all there hard work. How disspointing it was when we arrived and our 2 lanes were not ready, since there was another party finishing up. After 20 minutes, I mentioned to the manager if we can go ahead and take the other 2 lanes that were not occupied. He told me, they were RESERVED already. Once they left, food was pre ordered by phone prior to our arrival and all of us were starving, but they didn't have our food ready until 30 minutes after our set up. By this time, my staff were hungry and ready to bowl. We had two lanes and then the 2nd lane broke down again and then again... by the 3rd time, we had to move everyone to one bowling lane. How lame was that. After 20 minutes of fixing the lane, we finally were able to finish one round. I was frustrated and let the manager know. All he could say was I'm sorry and I'll let our Party Planner know about this so she can send you a certificate to come back. Not only have I never heard back from her, but by the time we left no one ever used the RESERVED LANES next to us. I would not plan another party here ever again!
Do not even go downstairs!!! – It sucked so much I created a citysearch account just to tell you about it. If you are going upstairs to the bowling alley it is okay. Downstairs, however, is beyond terrible. About two thirds of the games were broken. Maybe more. They work on a system that uses a card with credits. You will always end up with credits on the card but not enough to do anything with. Both the air hockey tables don't work. One kid was playing a game and the screen died in the middle of his game. The only reason we didn't throw our cards on the ground when we left was that the girl at the front desk was crying. Really. Though I can't blame her. After taking my husband to the suckiest place for his birthday I should have been crying too.
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