Pasadena >Bed Bath & Beyond
wonderful store, good place, helpful staff, really good customer service, great decorations, like beyond, really enjoy shopping
They were very good.
i brought a coffee pot from B&B and I broke it 3 times and each time they replaced it without any problem. It was one of those glass ones and I am clumsy!
They were really nice about it and I was surprised. Thanks!
Editorial Review by Citysearch Editors. Home store stocks kitchen necessities and gadgets, organization and storage items, bathroom touches, bedding, and accents like candles and pillows.
beyond great customer service. when i walked into the store i requested to see a manager, the customer service staff pointed to this very attractive lady named connie and i explained my situation. i had explained that i was a personal trainer and had recommended to several of my clients to buy this particular juicer and on my word alone they did. well as fate would have it my juicer broke down and i had difficulty trying to find assistance on line. she assured me and without hesitation that i would be taken care of and she assigned me to rick v. i gave him a brief and he kindly gave me some options, one being that i bring the juicer back and it would be replaced. you are probably saying what is the big deal. well they did not question or challenge my integrity, i did not have a reciept. and again you are probably saying what is the big deal, well it was in the spirit in which this was executed; swiftly, gracefully and with a sense of actual gradittude that they could be of service. wow!!!! i was not made to feel wrong in form or fashion, not even in the slightest. i now own a new replacement juicer. i was so moved by their expediancy, of which seemed to be their own personal mission statement, that i called several people and shared my experience. further more i do not fill out comment cards, however i was so impressed by these two people that i wrote this review. my kudos to bed bath and beyond for their hiring of connie and rick. the end
I like the Beyond best..........
This is a nice store for gifts at a reasonable price. When your friends sign up on the Wedding Registery at Macy's or other department stores come to this store to buy your gift at a much lower price.
The selection of bedding & bath linens is great but they have so many other things (the Beyond part). Kitchenware, cleaning supplies, candles, etc. I can spend a lot of time shopping in this place.
Great decorations for the home. I really enjoy shopping here. They carry a tremendous selection of houseware, basically everything you can think of. The staff is very friendly and helpful, and the return policy is generous. I bought a splatter guard that cracked twice during normal usage, and they have given me a new one each time even though I had lost my original receipt already. I really like their selection of towels and sheets. My only comment is that they should open up more store in the LA area.
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