best gym, clean staff, best health club, very nice fitness facility, great customer service, nice th spectrum club, great classes
Crooked business. They charged my credit card for three years although I told them I wanted to pay monthly membership by check with no commitment....they did not want to give me a refund...totally unwilling to negotiate anything except the last month that needed to be charged !!! Are you joking...mgt was totally useless, uncaring, and didn't even apologize..!!! This club like so many corporations are all image but no substance to back it up...!!! Most good reviews are from mid-March 2007...strange no....????
Not service of a luxury club.
I agreed with previous comment that the salesperson is rude trying to force potential member to pay a joining fee, which I refused and was ready to walk away.
Some of the facilities are quite run down. The brown leather couch looks worn out. Some of the towels have yellow stains, but remain in circulation. Some of the staff also try to lock the door 15 minutes before their supposed closing time. This perhaps reflects the fact that the reception desk personnels are paid only to the time the stated closing time. If this club wants to have all members out of the club by, say, 9 pm, then the closing time should be listed as 8:30 pm, to allow member 15-30 minutes to change and shower. I suspect the club is trying to save money by paying its staff till the closing time, say, at 9 pm, and have all members out of the facilities at the same time, say 9 pm. That's kind of cheap. If you want to say that your closing time is 9 pm, you should pay your staff up to 9:30 pm. Otherwise, you should say that your closing time is 8:30 pm, so that your staff can leave at exactly 9:00 pm.
Terrible Health Club!. Spectrum is overpriced, run down, has rude sales staff, uncaring rest of staff! Would NOT recommend!
spectrum club - valencia.
Not crowded compared to other cheaper clubs in the area.
This club has gone downhill over the years. It is no longer much different from the competition except the higher monthly dues. Defective equipment is not repaired in a timely manner (current ETA on repair of the steam room is 6 weeks!!!). The current staff is not customer service oriented like they used to be.
-towels provided many times have red and/or brown stains
-clean up crew vacums right next to you while you work out (I have asthma) Why can't this be done after hours?
- shampo, soap etc have been replaced with low grade products that smells like industrial cleaners (other locations still have normal retail grade products)
- what happened to the schedule posted by the workout room? It is dissapointing not to be able to complete your workout because some outside martial arts club has an unanounced event at the location!
Editorial Review by Citysearch Editors. Upscale health club offers personal training, weights, exercise classes, cardiovascular equipment, and more in a resort-like setting.
club with a good clean pool. it is hard to find a clean pool, let alone in a health club. For years, I have had to compromise my gym because of the cost of swimming. My wife and I recently relocated to Bridgeport so we joined Spectrum and we got a good club and a GREAT POOL. I am sure all of the services are good, but I had to share with my fellow swimmers out there...
#1 health club in so. cal!. Hands down the best club I've ever visited. I am really excited about my new membership! The staff is friendly and the service is top notch. The equipment is top of the line brand names such as precore and freemotion. I highly recommend this club to anyone that lives in the Santa Clarita valley or in any city where a spectrum club is located.
Good events for children!. Today my family and I went to a birthday party in the Kids Club. WOW..what a party! They had bounce houses, swimming, art, a prince and princess, lunch, pinata and not to mention an amazing, outgoing staff! We will definitely be having our daughter's 7th birthday party here. When I was there, I learned about all the different programs they have to offer like Parent's Night Out, date night EVERY Wednesday, cooking class, and babysitting service. This is absolutely worth going and experiencing!
Great Kids Club Experience!. When I visit my aunt in Valencia, I am able to go to Spectrum and enjoy their facility. Already being a member at the Thousand Oaks club, I am very please between the consistency of great service from both the clubs. The Kids Club has a spacious setting with constantly something going on! We just experienced Parent's Night Out and my kids had an absolute blast...not to mention that I had a night out with my husband and family. I am looking forward to six hours of freedom next month!
AWESOME PLACE TO WORK OUT AND PLAY FOR THE WHOLE FAMILY!!. This club is AMAZING!! Lot's of fun member functions. BBQ's, Dance Parties, Sporting events, Wine Tasting and Mixers. They even have a kids club Day care for the little ones. My daughter loves it. A chance to interact with her friends. They offer kids culinary classes, bounce houses, Fun parties and even a parent's night out once a month where you can drop the kids off for 6 HOURS!! and have a date !! Then there is also Lator Gator where you can leave the kids for 4 hours to do shopping during the day or a much needed Spa Day!! Not to mention the basketball and volleyball legues. You can always get on the cardio equipment, most of which have thier own T.V.s on the equipment, and there are so many excersice classes! Plus a new Healthmiles deal where you earn up to $350 a year just for doing what you would anyway!! This is the best fitness facility around Bar-None!!!
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