Spectrum Athletic Clubs

06/09/11

Poor management and lack of human compassion !

by Jerry Drake at Citysearch

Poor management and lack of human compassion ; a friend of mine had to cancel the membership for personal problems and the management charged her a steep fee.

They don't care about personal problems and other life situations.

Considering the fact that the economy is still in recession, and many people are dealing with financial problems, it would have been appreciated an effort on their side.

Even after personally, talking to the vice president of the facility, he did not care at all.

Do no expect human compassion or any help whatsoever at this place.

10/19/10

Classes and Spa

by A080 at Citysearch

The gym is good and clean compared to the regular popular gyms. There a concerns about it though, the towels are not always spot free, although clean, it's annoying to spread one open to find yellow and brown stains. 1 of 4 towels has it. It's been that way for a long time, even though we wrote notes about that.

Lack of variety of classes, there is a big gap from 12 to 4 -4:30pm, there should be classes during that time, at least once a week, one class minimum. I hate to wait till 4:30.

Lack of dancing classes and basics, they have one or two salsa, but not basic, so I can't have it, the other is flirty dance, which is not very interesting for many, sometimes there are only handful of people attending, not as a regular salsa basic, or belly dancing steps, zumba and Nia in the evening as the other locations. Those classes are always in demand, and I've never seen any with less that 10 people.

Yoga basics and yoga I are not that many either, it's mostly I/II levels, so not that relaxing, and basics are always needed from time to time, to stretch and relax in the evening.

Spa is not that fresh, water is changed 2 -3 times a week, and imagine how many people go in and how much chemicals go in there without showering. Some women with short hair have strange attitude too, so I'm not comfortable going in.

I love the atmosphere of the classes and teachers are great though. The place has a good vibe, machines are good and clean not too crowded, but still not enough with all the above disadvantages, I hope more people draw their attention to the above issues.

paying that much money for only machines, and avoiding the spa, and lack of dancing classes is definitely to be considered.

I'm shopping around if the situation stays that way.

12/02/08

Swim Program Revamped

by SwimFish at Citysearch

I wanted to respond to the swim program response that was posted below. We had also had some problems with the swim program at Spectrum. The instructors were great, but the office never returned our calls, and we had trouble getting registered for classes. After trying a few times, we gave up and went somewhere else.

But this summer a friend told us that the swim program had been redone. We decided to try again. There is awesome new matting around the pool that's easy on our kid's feet and not slippery at all. They have lots of toys and good instructional items for the kids to use during the lesson. They hired a new manager, and we have had zero problems with the office. We love the Spectrum, and the Kid's Club, and now the swim program, too.

• Pros: Instuctors, equipment, friendly staff
• Cons: Can be crowded

11/19/08

Great Staff!

by Cadiesmom at Citysearch

The Spectrum Kids Club at South bay is the BEST. They are always so friendly and easy to talk to. I never have had a problem leaving my kids with the staff because they are so attentive. I highly recommend them for any child care services.

• Pros: Thumbs up!!!
• Cons: None!!!

05/21/08

Best management

by cadie11 at Citysearch

I recently joined Spectrum Health club and i have already written a review about their stellar kids camps. I would also like to commend the management of the Kids Club and the gym. Every question i have they are more than helpful and informative. I highly recommend the Gym and especially the Kids Club.

• Pros: Awesome Management
• Cons: None