10812 Jefferson Blvd, Culver City, CA | Directions 9023034.001751 -118.394581
Daily, 6am - midnight
Neighborhoods: Studio Village
Burger King; Have it Managements Way! – I walked in and ordered a buck double, and looked in the bun to find two mini-patties. Not a problem, it happens, it's human error. So, restaurant policy indicates that if you order something, and the establishment gets it wrong, then you not only get your meal remade, but you get to keep the original. Or they toss it in the trash, or at least that's the policy of Rojelio the manager of this Burger King.
This was one of the rudest managers I've ever encountered. When I showed him the order, he forcibly attempted to yank the burger out of my hand, and when I proceeded to explain the policy to him, and then asked him if he knew what the restaurant policy was; he had no idea, but kept telling me I was wrong. If you don't know your own policy, then how can you prove to the customer that he's wrong? After I asked him his name, with an extreme attitude he said, "Rojelio! You don't need to know anything else."
Suddenly, I was the bad guy here?
I recommend this loser be replaced or sent to an etiquette class, preferably for the remainder of his stay at Burger King, which could be for life!
Flame-broiled burgers--especially the trademarked Whopper--are royalty at this popular fast-food chain. – In Short
Founded in 1954, this ultracasual eatery (often with a drive-through) made its name with hamburgers cooked over flames and finished with the customer's choice of toppings. The signature sandwich has always been the Whopper, a quarter-pound burger with tomatoes, lettuce, mayo, ketchup, pickles and onions. The menu also features fish fillets and spicy chicken sandwiches, garden salads with fire-grilled shrimp and chicken, the breakfast "Croissan'wich," crispy onion rings and even veggie burgers.
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