Doesn't Recommend

gashta

Joined 4 years ago

Avoid Like the Plague!. I took my car in for a flat tire and got two new tires put on it. When I picked the car up it had the two new tires, plus FOUR newly damaged rims. All four rims had been scratched and gouged across their entire surfaces. When I pointed this out, they first denied all responsibility and acused me of making it up. Luckily my wife had taken a picture of the flat tire that CLEARLY showed the rim in perfect condition one hour prior to their service.

The manager finally agreed that they were responsible but that he had to get clearance from his boss to repair it. After three weeks of him dodging my calls, I finally got a hold of the "boss" myself at the home office. He said no problem, and they would be happy to pay for refinishing all four rims.

I took the car back to to have this done and ANOTHER manager now told me they would only refinish two of the rims. I agreed to the work, but said I still expected all four done as promised. When I picked the car up, he them called me a liar and told me I was a jerk for getting his technician in trouble.

So now I still have two damaged rims and the "boss" isn't returning return my calls. I was a ten year customer, and THIS was how they treated me. Just imagine how they will treat YOU.

Doesn't Recommend

dkart

Joined 5 years ago

Beware of Free Tire Rotation coupons. I had a coupon for Free tire rotation but they kept insisting on doing alignment also. I never had a problem with alignment so I did not do it. They did not even do the paperwork so they can deny that they service your vehicle.

As soon as I got the tire rotation done my car started shaking on freeways when I reach 60mph and above.

Its a scam so you will be back for alignment which is $169 service @ mountain view tires.

BEWARE AND DON'T GO FOR FREE SERVICES THEY OFFER.