Dave Frost Automotive

08/22/08

Excellent Mechanic! Great shop!

by delema

I was recommended to Dave Frost Auto by a Friend that has used him for many years. I called him and made an appointment to have my car checked as I was hearing some unusual knocking noises and turning up my music until now had not made it go away or cured the problem. (I was hoping). When I arrived at D.F.A. I could see the shop was pretty busy, but Dave greeted me quickly and he went for a test drive with me, he felt it important that he hear the noise with me. We drove around the area and I pointed out the noise to him as we drove. I ended up having to leave the car as he informed me a further inspection on the lift was necessary! He told me I would get a call before 11am with an estimate for the repairs and an explanation of what was wrong. Sure enough I got a call at 10:30 am just like he said. Bad sway bar links was the diagnosis. He said it was going to cost $120.00 total and it would be ready at 4:00pm. Well guess what. At 3 pm it was ready and it cost $118.00. I love it, faster and cheaper. The car works great now I cant hear any noises, although I sort of miss the clunk clunk clunk. Dave Frost Automotive is great and I will certainly go back and I highly recommend them if you want straight talk, no run around and things explained to you in terms you can understand. HIGHLY RECOMMEND!

• Pros: Excellent mechanic Fast , good prices
• Cons: none

04/17/08

Old fashioned service

by Sahrang

We drove our Daewoo Leganza to LA to leave it with our in-college son. We had done our due diligence and had the car gone through eo ensure that it was in good mechanical shape. Unfortunately, the shop we took it to at home wasn't able to get new parking brakes installed in time (the car had been dealership maintained, but Daewoo dealerships are now extinct). They never really gave us a good explanation for this; nevertheless, since we were on a timeline, we took off for LA.

So, we used CitySearch to find Dave. Dave made a complete assessment and spent time shopping for new parking brake shoes. Unfortunately, because Daewoos are themselves nearly extinct, brake shoes are hard to acquire and even then, quite expensive. So, we chose not to replace them at that time (I'm shopping for a reasonably priced set). Dave was not only professional he reminded me of days growing up in the 60's when businesses would deliver great service for little or no cost. In this case, even though Dave had spent significant time on our car, he didn't charge us a cent.

Our son will be servicing this car with Dave when needed. It's also peace of mind for us to know that he has someone like Dave to take the car to.

Thanks again Dave!

• Pros: Thumbs way up

03/15/08

You'll never go to another mechanic!

by tylerprod

I had a fantastic mechanic for a number of years in the Valley who was honest and trustworthy. When he told me he was relocating his business to Napa Valley, I began to worry about finding another shop that would provide the same high quality, honest service as I had grown accustomed too. Well I found one!!

Pulling into the shop, I realized why an appointment was necessary. The shop had two bays and parking was very limited. I was quickly greeted and was brought in to see Dave Frost. He was very personable for a mechanic, which is rare, and stated he would look over the vehicle and phone me by noon. Honestly, I was expecting a call about 4 because what mechanic call back when he says he will. Well, Dave does! He called me early actually and was very clear on explaining the problem. He also made several suggestions and wasn't pushy about it. He explained all of the costs involved and provided some options as well. I agreed to all the work and felt comfortable with my decision.

A day later I dropped off my rental car at Enterprise about 2 miles away. The associate who was dropping me off said many customers use Dave and many of them we see as repeat customers - so he's doing something right. When I picked up my truck, he was extremely thorough in explaining what was done, and actually showed me the worn/damaged parts. As I drove out of the shop, I felt good about my purchase...and the truck is working GREAT!!

I will use DAVE FROST again, and I have told all my friends about the shop.

Jason C~

• Pros: Personable and up front
• Cons: By Appointment Only