Culver Motor Clinic

07/09/11

Complain to Cal. Bureau of Auto Repairs - it works!

by MJaneS

Call California Bureau of Consumer Affairs at 800 - 952-5210 and on the menu choose Bureau of Automotive Repairs. You fill out a form with your complaint and attach copies of paperwork and 2 weeks later a rep will call you and help you solve the problem. They can help you get a refund and if necessary they will even meet you at the shop and make sure the repair is done right.

05/22/10

RIPOFF, BEWARE!!!!!!!!

by craiggish

What a ripoff!!!! They charged tons of money and told me that my car was, "more or less" fixed. 2 minutes later of driving, same problem! Can you believe that?? And they had the nerve to tell me that I needed to replace something that I just just replaced less than a month ago!!! DO NOT GO HERE. SCAM ARTISTS. Please tell everyone you know to stay away!!!!!!

• Pros: friendly conartists
• Cons: huge money to NOT fix your car

11/16/09

Not Trust Worthy

by yutopian

The discussion in this forum on Culver Motor Clinic sounds awfully familiar. The issues include car problems starting right after oil change or service at Culver Motor Clinic, long diagnosis, charging the customer for time spent by incompetent mechanics, outrageous charges and expensive parts.

I knew Culver Motor Clinic is very expensive, so I only took my car there for oil change. The last time I went there for an oil change, there was a burning smell under the hood right after I got my car back. The car then had a rough idle. Since Culver Motor Clinic was close to my house, I took my car in for repair, and it was a big mistake! It took them two days to find out it was an ignition coil issue (which is a common reason for rough idling). They charged me close to $200 for diagnosis and the bill came to $416 for a simple ignition coil replacement! DON’T GO THERE!

• Pros: Can't think of any
• Cons: Expensive parts and labor, unreasonable diagnostic charges

09/08/08

Culver Motor Clinic

by hsheean

Fantastic! They serviced my 98' Pathfinder and it ran like new after I picked it up. They gave me a solid quote and delivered on time. Super nice and super professional. Would not take my car anywhere else.

• Pros: Great service, honest and affordable prices
• Cons: none

10/25/07

Find Another Mechanic! Just Keep On Lookin...

by patrickgartner

I had three days off... I asked them if they could give me a diagnosis that afternoon. They said they could. Well, two days later and a handful of BS excuses later, I still had no diagnosis. Horrible service, Horrible excuses, and a Horrible waste of time. Just in case you were still considering it, their labor rate is outrageous!

• Cons: Can't finish the job, can't stick to a timeline, tried to change the price, must I go on?