Firestone Animal Hospital

03/06/12

My Mini Pin Monster!

by minipinlover

On February 25, 2012, my 10 month old miniature pinscher named Monster jumped out of my car window while stopped and got hit by a passing car. I thought we lost him. Struggling to even get up due to his both front legs being almost completely destroyed, we rushed him to Firestone Animal hospital in Downey. It was our first time there and if it wasn't for a friend recommending that spot I don't know what i would have done. The moment we entered the hospital, with Monster bleeding in my arms, we were rushed into a room and Dr. Rocha came, saw, and started working on him instantly. He stopped the bleeding as much as he could and knew what to do. He was very calm and seemed very under control. His assistants were a great help through out the whole process. After a few hours of letting the anti shock treatment kick in, he told us what needed to happen. He was very honest up front and basically told us what he would need to do to save Monster's life and leg. A couple days in the hospital and some staples and stitches later we were able to take monster home:) He saved his life and leg! I know in no time our little mini pin will be running around like old times! Thank you Dr. Rocha and staff for your great professionalism and for caring for a very important person in my life. Monster <3

01/28/12

RECOMMENDED!!

by AugustusPowers

Since moving to Downey I insisted on going all the way back to the Westside for my three dogs' medical care for almost a 2 years...until I found this spot. The doctor is definitely more experienced and the hospital itself is very comforteable and accomodating- plenty of parking! My pets were treated wonderfully, and I was impressed by how smooth my visit went (its usually challenging going in with all three); explanations were thorough and the pricing is fair...a bit less than W Hollywood so I'm happy. When an establishment services well, I recommend it left and right; when its the opposite I do the opposite so here it is...RECOMMENDED!!!

10/22/11

la's best vet

by Manny67

I simply love my pets. I don't mess around with their healthcare and I use only the best. I don't mind spending my money on them because they're my babies and I'm not looking for a deal, but I have a-lot of experience with finding the best of the best- whether restaurant, entertainment or healthcare- and this vet is simply the best. His experience is uncanny. His knowledge indispensable. As a foreigner, I have an accent as well, so I don't mind that this man has an accent. Besides, my Danes and dobies don't talk! I have used dr. Rocha on emergencies as well...extremely dependable. I am confident and even proud of the care my babies get. The staff is very very warm as well. Beautiful doctor and hospital!

10/12/11

HORRIBLE PLACE...BEAWARE

by Zen1234

HORRIBLE CUSTOMER SERVICE... This place is a SCAM. They are overpriced and RUDE. Took my puppy here for her first shots. Vet was a rude, grumpy old man with no compassion for animals. He came in the room, mumbled a few words, gave my puppy a shot (which hurt her a lot, because she "supposedly moved") then left the room. His non-English speaking rude wife in the front sold us a flea shampoo for $32.00 that we later that day found somewhere else for $7.00. There was also another customer there complaining about something he had bought from this hospital that was triple the price compared to else where. Then the vet prescribes meds for my pet, when we asked his wife the name of the meds and she refused to tell us. Which clearly means that she didn't want us to check the price else where. The next day I called and the wife answered and I wanted to confirm the date and time of my pet's next appointment, since I didn't have the appointment card with me. She told me that I should have the card in handy and look there.... Are you kidding me? I told her that she should have the info in their system and she replied with a nasty giggle “No, you should have the info on the appointment card with you".... This is the nastiest place we've ever taken our pets. The whole family is rude and careless. All they care about is MONEY. Our new Vet also knows this Vet and told us that we weren’t the only people who go to him to fix Dr. "Roacha"'s mistakes.

Ginger

09/30/11

FIRESTONE ANIMAL HOSPTAL

by LA JURA

THIS PLACE WAS A RIP OFF ... HIM AND HIS WIFE RIP ME OFF OVER PRICED ... ON A FRIDAY AFTER NOON MY DOG BIT A NEIGHBORS DOG.. WE TOOK MY NEIGHBORS DOG TO HIM FOR AFTER HOURS SINCE OUR REGULAR VET WAS NOT HERE.. THE DR THERE DID SURGERY AND 1200 DOLLARS LATER THE DOG WAS FIXED, WELL COME TO FIND OUT WHEN WE TOOK MY NEIGHBORS DOG BACK FOR A CHECK UP TURNS OUT THE DR WANTED ANOTHER 400 DOLLARS TO FIX THE BOTCHED JOB HE DID THE FIRST TIME.... WE THEN WENT TO OUR REGULAR VET WHICH KNOWS THIS DR. AND BECAMING INFURIATED THAT HE CHARGE US 1200 FOR STICHES, OUR DR FIXED THE INJURY FOR ONLY 380.00 AND TOLD US THAT THIS WAS NOT THE FIRST TIME HE REPAIRED BOTCHED SURGERIES FROM THIS DR.