Kitchen Connection Inc

Doesn't Recommend

eele a.

Joined 1 year ago

THIS COMPANY IS A FRAUD. They are liars and engage in illegal business practices. They took our $1000 deposit two years ago and never responded to our numerous calls and letters. DO NOT pay attention to any other review that gave this company more than one star (unfortunately, the system will not even let me give them a zero star rating). We will be seeking legal damages.

Recommends

asad j.

Joined 2 years ago

Kitchen Remodeling. The quality of work was superior; much better than any other contractor because you have a shafran construction. The materials used were of high quality. The workmen were polite,knowledgeable and always explained in detail when you have any questions. Every aspect of this project was a pleasure and the finished results are fantastic. Shafran construction scheduled many project with kithchen remodeling.

Doesn't Recommend

smalley5

Joined 2 years ago

BUYER BEWARE OF BUSINESS WITH THE KITCHEN CONNECTIONS, INC. Please proceed with extreme caution before contracting with this company to do your kitchen remodel!!! It is difficult to even find the words that can express how dissatisfied and frustrated my husband and I have been with the services of this company.

In 2006, we contracted with the Northern California office in Hayward, CA to remodel our kitchen. We paid approximately $30,000 to The Kitchen Connections to redesign and remodel our kitchen. Approximately 21/2 years after the completion of our kitchen, our LG Hi Macs countertop developed a hugh split in the seam...the cause was the fact that they had placed the seam directly over the top of our dishwasher so over time the heat and steam above created a split in the seam....a BIG failure in design. We made numerous calls over a period of 6 months just to have the office dispatch a technician to assess the damage and determine what would be needed to repair. Although, the President of the Company in Northern California did acknowledge responsibility for the design flaw which was covered under our Service Contract Guarantee, they never honore any of the numerous commitments they had made for a service repair visit. Despite actually physically driving to the Hayward office location and meeting with Dave, all promises were just basically lies. Dave was in the process of permanently closing business in Northern California all l the while that he was making promises to honor our service warranty. During our final conversation with Dave he informed us that he was closing up business but that the Southern California office in Gardena, CA would honor all outstanding service issues for Northern California. To date, after numerous calls and messages left for George Steinkamp, the Company's owner, no calls have ever been returned and our kitchen countertop still remains cracked....it seems to be impossible to reach anyone at all with this company much less anyone with accountability to honor their service guarantee.....NOTHING BUT MAJOR FRUSTRATION FROM THE KITCHEN CONNECTIONS...A 1 STAR RATING IS BETTER THAN THIS COMPANY DESERVES....STEAR CLEAR AT ALL COSTS.

Doesn't Recommend

citylady1017

Joined 3 years ago

Kitchen Connection is working WITHOUTa license or bond.. The so-called good reviews here are probably faked. This company, owner George Steinkamp, is as crooked as they come. He is building a mansion in Dana Pt and I bet he would never stand for the shoddy work at his own place. They made a huge mess at my house. I am still fighting eye problems from this. They covered nothing. They were abusive to my home and the plumbing was all done completely incorrectly. Lucky for me I had withheld half of the money. I refused to give in to their strong arm tactics to get money before completion. This is the worst company I have ever dealt with. He even lied about his daughter being sick...he said that was why he couldn't get on top of the problems sooner. He lied, his people were late every single day, the work was terrible. No license, no bond. I didn't find that out til after they started. Shame on me for not checking better! Read the reviews on other sites. And then RUN!!!

Doesn't Recommend

Muchicha

Joined 3 years ago

Beware. Suggest you go to California Contractor's Board to check license. Wish I could upload photos of what my cabinets look like less than 2 yrs. later. Also, look at other websites for reviews.

Recommends

bettyy93

Joined 3 years ago

WOW. We are currently remodeling and chose the kitchen connection to reface the cabinets and replace the counter top and cabinet doors. Most of us enter such arrangements with a great deal of trepidation, not knowing whether the work would be done properly or whether we would be satisfied.

First, the salesman, was informative, presented us with what we deemed a fair price, put us at ease and prepared us for what was going to happen.

Second, very quickly, the draftsmen appeared to make his detailed measurements. He satisfied us that certain minor adjustments and clearances could be accomplished. We later the craftsmen compliment him for the allowances he made in order to properly fit the countertop to the walls in cabinets.

Third, on the promised date, two very nice young men came to our house and immediately went to work. They both were knowledgeable about their workvand were great at the smallest details. Friendly and courteous, they were also efficient. In two and a half days they were finished and left the kitchen clean. We have the highest praise for these two men. The quality of their work is outstanding!

When our kitchen is completely done, and our neighbors see the fine cabinetry, the kitchen connection can be sure that we will recommend them.

Mary + Louis Mckey

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jomo98

Joined 3 years ago

awe struck!!. I just HAD to express my sincere thanks to the staff at the kitchen connection. At the risk of sounding like a bragger, my kitchen is absolutely gorgeous. Everyone who sees it is awe strruck- and im not just talking about my friends. Its not only about how beautiful my kitchen is, its also about the high standard of professionalism I experienced with this company! From our first meeting and continuing through completion, they always made themselves available for my questions and were quick to get back with answers and advice. Never once did i feel "abandoned" as so often happens after the papers are signed. They were terrific! Since this was my first re-model, I was a little nervous (we all hear the horror stories). But thanks to the talented team at the KC, this was not only a positive, painless experience, but the finished product exceeded my expectations. I couldnt be happier and look forward to working with them again!

Recommends

SueAnt99

Joined 3 years ago

A job well done.. My husband and I cannot find the words to express our delight and appreciation for the great job The Kitchen Connection did in our home. I am certain that my spouse will now be even more inspired to cook due to our new kitchens clean and great looks (so there goes my diet)! We cannot wait for our friends and family to be here for the holidays. We are sure they will admire our new kitchen and we would definitely recommend The Kitchen Connection to them and to our other future guest.

Sincerely,

Susan Antilla

Recommends

JasonAxel99

Joined 3 years ago

Thanks much to The Kitchen Connection!. The quality of work The Kitchen Connection produces is great. The salesman George Adler and the architect(who's name I can't remember) were very prompt and professional with their dealings with my mother. She is hard of hearing so I mostly dealt with the company but the few times she did have to speak with George he was patient and kind. We were exceptionaly pleased with the installer Greg,we appreciated him calling us to let us know when he was going to be late or not be at the sight at all.Not many vendors show that kind interest in their customers.Having been a past maintenance supervisor, I paid particular attention to the quality of workmanship and work habits of the installer, he was very meticulous in covering the floor to avoid marks or spills and did an excellent job of cleaning up after each days work.He was strictly business and finished a day ahead of schedule.This being of particular importance to my mother. My mother has since shown our relatives and her neighbors the terrific job done done to her kitchen and i am sure they will be contacting you in the future.

-Jason

Recommends

PattyKorena90

Joined 3 years ago

EXCELLENT WORK. My name is Pat and I just had my kitchen refaced. The cabinet surgeon was Elmer Arden. Elmer was a very conscientious worker and very responsible. I am pleased to let everyone viewing this web-site know THAT I AM HAPPY WITH KITCHEN CONNECTION'S WORK !

I am also glad that Kitchen Connection sent there designer George Adler,out to see me and his sincere explanations encouraged me to decide to have the work done right away.

I would like to thank everyone at The KItchen Connection. The kitchen turned out to be better then I had Imagined.

Thank you again for the EXCELLENT WORK !

Sincerely,

Pat