What People Are Saying About Chart House Restaurant - Malibu

The Editor

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Citysearch

In Short – Founded in 1961 in Colorado, Chart House now has more than 25 U.S. locations. The restaurants, many of which occupy historic buildings, draw on the local region's natural features, making each one unique. Fresh fish and seafood dominate the menu with offerings like jumbo lump crab cakes, mahi mahi and Australian lobster tail. For landlubbers, there's prime rib, filet mignon and N.Y. strip steak. Sweet finishes include hot chocolate lava cake and raspberry creme brulee.

1 Star Rating: Poor

11/01/09

Worst service we've ever experienced

by peeety

We had 3:30 reservations on a Sunday afternoon but got there an hour plus early. After checking in, we (5 adults and a baby) sat in bar and had drinks and appetizers...took almost 15 minutes to get waited on in bar and almost as long to get served drinks. After appetizers in bar...we still waited. We were told that a table would be forthcoming. Once we were 25 minutes past our reservation time, we left!! We are from out of state. Can't imagine why any locals would go there.

  • Pros: Nice view...decent appetizers
  • Cons: Slow service...obviously short staffed
5 Star Rating: Highly Recommended

09/02/08

Simply Amazing.

by HonestReview12

What more could you ask from a restaurant? Great food, great service, full bar. Happy from beginning to end of my meal. They have an amazing view right on the beach. I have to stop here atleast once a month, I recommend anybody try the Lava Cake, I'm not much for dessert but its truly amazing. There may be a wait so its always best to call in advance and make a reservation. Perfect place to take a date as well. 10/10 in my opinion.

1 Star Rating: Poor

07/06/08

Nice location, poor service, average food

by bresl

Location is beautiful, be prepared for a long wait with a reservation for poor service and average food. We had a reservation at 6:30 on a Saturday night. We asked the staff when we arrived for a window table, they said the wait would be 10 minutes and that we would get the next window table. We waited for 50 minutes and they gave the table to someone who came in after us. When we asked about our table, their solution was to put us on the patio with a view of the rocks and partial ocean next to a baby. It went down hill from there. The drinks came out in shifts, the appetizers arrived at different times as well as our entrees. The service was extremely slow and the food was just average. Very disappointed!!! It appears they don't care about repeat business.

  • Pros: Nice location
  • Cons: Slow service, average food, no personality waiters

The Details on Chart House Restaurant - Malibu

The Extras:

Chart House gift cards are available in $20 to $200 denominations, and can be ordered through the restaurant's website.

Category:

Restaurants, Banquet Rooms

Cuisine:

Seafood

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Chart House Restaurant - Malibu

18412 Pacific Coast Hwy
Malibu, CA 90265

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