Chart House Restaurant - Malibu

(310) 454-9321

18412 Pacific Coast Hwy
Malibu, CA 90265 34.0402 -118.575

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CHART-HOUSE.COM

Hours:

Monday - Thursday:

Dinner 5:00pm - 9:30pm

Friday:

Dinner 5:00pm - 10:00pm

Saturday:

Lunch 11:00am - 2:00pm

Dinner 2:00pm - 10:00pm

Sunday:

Lunch 11:00am - 2:00pm

Dinner 2:00pm - 9:30pm

Happy Hour:

Monday - Friday 4:30pm - 7:00pm

Price:

$$$

Last updated 8.16.11

Category:

Banquet Rooms, Restaurants

Payment Methods:

American Express, Visa, MasterCard

Restaurant Special Features:

Business Dining, Group Dining

Cuisine:

Seafood

Other Locations:

Editor's Tips

What People Are Saying About Chart House Restaurant - Malibu

Featured Review

Contributor

Contributor

In Short – Founded in 1961 in Colorado, Chart House now has more than 25 U.S. locations. The restaurants, many of which occupy historic buildings, draw on the local region's natural features, making each one unique. Fresh fish and seafood dominate the menu with offerings like jumbo lump crab cakes, mahi mahi and Australian lobster tail. For landlubbers, there's prime rib, filet mignon and N.Y. strip steak. Sweet finishes include hot chocolate lava cake and raspberry creme brulee.

Editor's Tips

The Extras:
Chart House gift cards are available in $20 to $200 denominations, and can be ordered through the restaurant's website.
ambiance
62.5% positive
  1. “They have an amazing view right on the beach.”
  2. “They obviously think that they are still living off a good reputation and the great location.”
  3. “They sat us in what really was an ex-parking lot; the car headlights were really annoying.”
  4. “That was my last visit to that place, even the gorgeous view was ruined by the terrible restaurant experience.”
  5. “The view of the ocean wave comes crashing at full blast and they even got the lights flashing towards the water so you can see the tides, it was just spectacular!”
  6. “First of all the view was great.”
  7. “Nice location, poor service, average food”
  8. “The view was the best part of the pricey dinner.”
  9. “had a chance to sit next to the window and enjoyed a great view of Malibu Beach.”
  10. “Great view and great seafood”
  11. “It's a spectacular site, every year, that beautiful view haven't change on those evenings.”
  12. “If you are the type that likes to woo your lady, like i do, (not forgetting the limo) Then this is the best place to take her, the atmosphere is very romantic.”
drinks
83.33000183105469% positive
  1. “The manager recommended the best wine, Silveroak, priced at $130 a bottle, that complimented our meal, steak and lobster.”
  2. “Great food, great service, full bar.”
food quality
67.64999866485596% positive
  1. “Nice location, poor service, average food”
  2. “For the amount of money you spend you expect good food.”
  3. “My husband, being a meat and potatoes man, had the prime rib and lobster tail, which was very good, but not the heavenly experience my dinner was.”
  4. “Great view and great seafood”
  5. “The most surprising thing was the most incredible baked potato either of us has ever tasted.”
  6. “Location is beautiful, be prepared for a long wait with a reservation for poor service and average food.”
  7. “The service was extremely slow and the food was just average.”
  8. “Great food, great service, full bar.”
  9. “cannot believe they charge these prices for this below mediocre food.”
  10. “Then when our food came the shrimp (which use to be my favorite dish there) was under cooked and had no flavor.”
  11. “All of my friends reassured me that the service and food were exceptonally good, and they were vindicated.”
  12. “The food was great.”
  13. “had been a big fan of the charthouse for the past 15 year, coming here regularly for seafood until last year.”
  14. “bad food, bad service”
  15. “The manager recommended the best wine, Silveroak, priced at $130 a bottle, that complimented our meal, steak and lobster.”
  16. “would sugest going to another restaurant, the food is overpriced and the servers are rude and snobby towards you.”
  17. “Thought the food was excellent!”
overall
100.0% positive
  1. “Get it much cheaper sitting on the beach with a take out picnic from a good store.”
  2. “If you are the type that likes to woo your lady, like i do, (not forgetting the limo) Then this is the best place to take her, the atmosphere is very romantic.”
  3. “great place for a date!”
service
40.63000202178955% positive
  1. “Worst service we've ever experienced”
  2. “Great food, great service, full bar.”
  3. “would sugest going to another restaurant, the food is overpriced and the servers are rude and snobby towards you.”
  4. “When I go out to dinner I do not mind paying for good service.”
  5. “Our service was AWFUL, and came with a free side of attitude.”
  6. “Location is beautiful, be prepared for a long wait with a reservation for poor service and average food.”
  7. “have been to this charming establishment many times, and everytime i have taken my date, the service has been fantastic.”
  8. “The service wasn't great.”
  9. “Worst service ever!”
  10. “Nice location, poor service, average food”
  11. “The manager recommended the best wine, Silveroak, priced at $130 a bottle, that complimented our meal, steak and lobster.”
  12. “Although there were plenty of waiters, and the restaurant was less than half full, we waited forever for everything.”
  13. “The service was extremely slow and the food was just average.”
  14. “All of my friends reassured me that the service and food were exceptonally good, and they were vindicated.”
  15. “bad food, bad service”
  16. “Our waiter was very attentive (and attractive).”
value
25.0% positive
  1. “For the amount of money you spend you expect good food.”
  2. “The view was the best part of the pricey dinner.”
  3. “cannot believe they charge these prices for this below mediocre food.”
  4. “would sugest going to another restaurant, the food is overpriced and the servers are rude and snobby towards you.”
wait time
16.670000553131104% positive
  1. “Location is beautiful, be prepared for a long wait with a reservation for poor service and average food.”
  2. “The service was extremely slow and the food was just average.”
1 Star Rating: Poor

08/11/11

BEWARE-FOOD POISONING at CHART HOUSE!!!

by tahoetodd

BEWARE-FOOD POISONING at CHART HOUSE TAHOE!!!

On July 26, 2011 my 2 daughters and I went to the Chart House-Tahoe for my birthday dinner. I hadn't seen them for several days so there are no other common factors at play here. One daughter ate only what she ordered and was fine. The other daughter and I shared a shrimp cocktail, stuffed mushrooms(with crab), scallops, and key lime pie. We both woke up at 4-5 AM with nausea, vomiting, diarrhea, dizziness, alternating chills & sweats, and completely achy body...JUST TERRIBLE! This lasted for 2 full days. Clearly this is food poisoning, comparable to the worst flu I've ever experienced. It was not until 5 day later that we were both back to feeling completely well. I am a 26 year Tahoe resident and have been to the Chart House numerous times. After this horrible experience I WILL NEVER GO AGAIN. I called and they refused to refund the $150 I spent on this unsanitary, unhealthy meal. Nice!

BEWARE-BEWARE-BEWARE! STAY AWAY FROM THIS RESTAURANT!

4 Star Rating: Recommended

10/12/10

great for a 70th birthday celebration

by jtsigane

We took my fiancées father there for his 70th birthday. We made reservations through OpenTable and requested a nice table for the occasion. We also received an offer for $29 prix fixe meal in the mail which we used.

We were seated as soon as we arrived and were given a table right at the window and had a great view of the sun setting over the ocean. The servers were all polite and especially when we told them we had a the "prix fixe" offer instead of the usual second class treatment you get as soon as you announce that you "have a coupon" :-)

We received large portions for our main course. All (salmon, beef & shrimp) were very good as well as the desserts (mud pie and raspberry crème brule). Beef was cooked to the temperature requested, salmon was prepared w/o bacon as requested.

We didn't have a single complaint - the evening was perfect for us.

1 Star Rating: Poor

11/01/09

Worst service we've ever experienced

by peeety

We had 3:30 reservations on a Sunday afternoon but got there an hour plus early. After checking in, we (5 adults and a baby) sat in bar and had drinks and appetizers...took almost 15 minutes to get waited on in bar and almost as long to get served drinks. After appetizers in bar...we still waited. We were told that a table would be forthcoming. Once we were 25 minutes past our reservation time, we left!! We are from out of state. Can't imagine why any locals would go there.

  • Pros: Nice view...decent appetizers
  • Cons: Slow service...obviously short staffed
5 Star Rating: Highly Recommended

09/02/08

Simply Amazing.

by HonestReview12

What more could you ask from a restaurant? Great food, great service, full bar. Happy from beginning to end of my meal. They have an amazing view right on the beach. I have to stop here atleast once a month, I recommend anybody try the Lava Cake, I'm not much for dessert but its truly amazing. There may be a wait so its always best to call in advance and make a reservation. Perfect place to take a date as well. 10/10 in my opinion.

1 Star Rating: Poor

07/06/08

Nice location, poor service, average food

by bresl

Location is beautiful, be prepared for a long wait with a reservation for poor service and average food. We had a reservation at 6:30 on a Saturday night. We asked the staff when we arrived for a window table, they said the wait would be 10 minutes and that we would get the next window table. We waited for 50 minutes and they gave the table to someone who came in after us. When we asked about our table, their solution was to put us on the patio with a view of the rocks and partial ocean next to a baby. It went down hill from there. The drinks came out in shifts, the appetizers arrived at different times as well as our entrees. The service was extremely slow and the food was just average. Very disappointed!!! It appears they don't care about repeat business.

  • Pros: Nice location
  • Cons: Slow service, average food, no personality waiters

The Details on Chart House Restaurant - Malibu

Place Categories:

  • worst service
  • poor average food
  • great view
  • beautiful location
  • full restaurant
  • great place
  • amazing experience
  • rude servers
  • good store
  • very attentive waiter
  • great seafood
  • very good lobster tail
  • good reputation
  • amazing view right
  • full blast
  • very unhappy couple
  • very romantic atmosphere
  • favorite dish
  • great first
  • terrible restaurant experience
  • full bar
  • big fan
  • great food
  • recommended manager
  • most incredible baked potato
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