Malibu >Chart House Restaurant - Malibu
worst service, poor average food, great view, beautiful location, full restaurant, great place, amazing experience
The experience was amazing. The staff was excellent, the location was perfect. I highly recommended this restaurant to everyone.
BEWARE-FOOD POISONING at CHART HOUSE!!!.
BEWARE-FOOD POISONING at CHART HOUSE TAHOE!!!
On July 26, 2011 my 2 daughters and I went to the Chart House-Tahoe for my birthday dinner. I hadn't seen them for several days so there are no other common factors at play here. One daughter ate only what she ordered and was fine. The other daughter and I shared a shrimp cocktail, stuffed mushrooms(with crab), scallops, and key lime pie. We both woke up at 4-5 AM with nausea, vomiting, diarrhea, dizziness, alternating chills & sweats, and completely achy body...JUST TERRIBLE! This lasted for 2 full days. Clearly this is food poisoning, comparable to the worst flu I've ever experienced. It was not until 5 day later that we were both back to feeling completely well. I am a 26 year Tahoe resident and have been to the Chart House numerous times. After this horrible experience I WILL NEVER GO AGAIN. I called and they refused to refund the $150 I spent on this unsanitary, unhealthy meal. Nice!
BEWARE-BEWARE-BEWARE! STAY AWAY FROM THIS RESTAURANT!
great for a 70th birthday celebration.
We took my fiancées father there for his 70th birthday. We made reservations through OpenTable and requested a nice table for the occasion. We also received an offer for $29 prix fixe meal in the mail which we used.
We were seated as soon as we arrived and were given a table right at the window and had a great view of the sun setting over the ocean. The servers were all polite and especially when we told them we had a the "prix fixe" offer instead of the usual second class treatment you get as soon as you announce that you "have a coupon" :-)
We received large portions for our main course. All (salmon, beef & shrimp) were very good as well as the desserts (mud pie and raspberry crème brule). Beef was cooked to the temperature requested, salmon was prepared w/o bacon as requested.
We didn't have a single complaint - the evening was perfect for us.
Worst service we've ever experienced. We had 3:30 reservations on a Sunday afternoon but got there an hour plus early. After checking in, we (5 adults and a baby) sat in bar and had drinks and appetizers...took almost 15 minutes to get waited on in bar and almost as long to get served drinks. After appetizers in bar...we still waited. We were told that a table would be forthcoming. Once we were 25 minutes past our reservation time, we left!! We are from out of state. Can't imagine why any locals would go there.
For more than 40 years, this chain restaurant has served seafood and steaks in a relaxed atmosphere..
Founded in 1961 in Colorado, Chart House now has more than 25 U.S. locations. The restaurants, many of which occupy historic buildings, draw on the local region's natural features, making each one unique. Fresh fish and seafood dominate the menu with offerings like jumbo lump crab cakes, mahi mahi and Australian lobster tail. For landlubbers, there's prime rib, filet mignon and N.Y. strip steak. Sweet finishes include hot chocolate lava cake and raspberry creme brulee.
Simply Amazing.. What more could you ask from a restaurant? Great food, great service, full bar. Happy from beginning to end of my meal. They have an amazing view right on the beach. I have to stop here atleast once a month, I recommend anybody try the Lava Cake, I'm not much for dessert but its truly amazing. There may be a wait so its always best to call in advance and make a reservation. Perfect place to take a date as well. 10/10 in my opinion.
Nice location, poor service, average food. Location is beautiful, be prepared for a long wait with a reservation for poor service and average food. We had a reservation at 6:30 on a Saturday night. We asked the staff when we arrived for a window table, they said the wait would be 10 minutes and that we would get the next window table. We waited for 50 minutes and they gave the table to someone who came in after us. When we asked about our table, their solution was to put us on the patio with a view of the rocks and partial ocean next to a baby. It went down hill from there. The drinks came out in shifts, the appetizers arrived at different times as well as our entrees. The service was extremely slow and the food was just average. Very disappointed!!! It appears they don't care about repeat business.
Terrible altogether. I had been a big fan of the charthouse for the past 15 year, coming here regularly for seafood until last year. Went again this week on a week night, had made a reservation. They could not find my reservation when we arrived, but still had a much coveted window table for us. Great, when was the last time we managed to get a window seat? But then nothing but bad things happened. Although there were plenty of waiters, and the restaurant was less than half full, we waited forever for everything. The drinks came after the first course was served. We had appetizers, salad and seafood, beef and chicken entrees. The octopus appetizer was very greasy and without any taste, they serve a very spicy sauce with it to cover that up. The salad was wilted and awful, the poached salmon tasted like someone had tried to season it with Hamburger Helper. I cannot believe they charge these prices for this below mediocre food. All the time, the waitress was never to be found, only cruised once by the table within reach. They obviously think that they are still living off a good reputation and the great location. Not for me anymore. That was my last visit to that place, even the gorgeous view was ruined by the terrible restaurant experience. Get it much cheaper sitting on the beach with a take out picnic from a good store.
Terribly Managed!. I would have preferred takeout to this place. They lost our reservation (apparently their computer reservation system cannot handle the load when there are a lot of reservations per the one of the employees). They kept us waiting over an hour without any warning of how long it would take. Although we told them we were there for multiple celebrations; father?s day, birthday and 2 graduations, they did not serve us any celebration dessert. But they did serve a gradation dessert to an adjacent table. We had to wait on a bench for an hour without a back and now my elderly mother might not even be able to attend the graduation ceremony tonight. They sat us in what really was an ex-parking lot; the car headlights were really annoying. And by the time we were seated there was no view to be seen. Then the bill came and it said please join us for fathers day which had been 4 days before. I?d say this place is really mismanaged! One goes to the trouble to gather ones family together from many states for a rather limited time and then it is ruined! When I go out to dinner I do not mind paying for good service. But hold it, wait, maybe this is why I?d rather get take out at Gelsons or Whole Foods.
bad food, bad service. I would sugest going to another restaurant, the food is overpriced and the servers are rude and snobby towards you. I don't reccomend anyone to go here. I don't even think it can be considered a 1 star restaurant. DONT EAT HERE!!!!!!!1
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