Gladstones Malibu

10/12/11

LOVED it with Old owner..HATE it now

by Curt T

Went with a party of nine not knowing the ownership changed hands. Had a gift card for $400..plenty for non-drinkers, right? The Tempura Coconut Shrimp was what we came for but now was off the menu entirely. The waiter spilled the ice water tray on my handicapped aunt and cousin. Ended up ordering grissly steaks..at $38 buck a pop...TERRIBLE. Bill came to $370 with a "suggested" gratuity of $73. They wouldn't let us put the balance of $30 toward the gratuity. The wait staff were attentive but the food was absolutely inedible. The views were nice and we enjoyed it regardless because we were with family. Don't bother!

08/06/11

Used to be a must.... not so anymore!

by mrhollio

Well over the years, this has always been a must event for my family. NOT anymore... The favorite menu items are all gone, the place seems more "worn" than it used to, and top it off, the prices are way beyond the food quality. Don't get me wrong the food isn't that bad but it IS over-priced. $26 for 3 pieces of fish and some soggy fries??? Service has dropped as well. From the moment we walked in the whole family felt pressured to get done and leave. Slow bread delivery, asking to take my dish while I still had my fork in my hand and food in my mouth and handing me the check BEFORE I was even asked if we wanted dessert. Force to valet park and now, in an attempt to "upscale the place, matrons in the bathroom, looking for tips... what, I can't get my own paper towel without being pimped for a tip?? $190 for two adults and two teenagers... Could have had a better dinner, and cheaper, at just about any chain restaurant.

07/18/11

Talk about Attitude!

by den2

If I could have given half a star I would have!

I have been to this place a couple of times and the last time did it for me!

We headed the place for breakfast got there at 10:40, at 10:55 a very rude waiter came to us and said that since it's almost 11 they won't serve breakfast. We tried explaining that we were waiving for you for at least 10 min but nobody got our order but no use. Then the attitude started. The coffee was pushed to our table, when mentioned that the cup has a lipstick smug on it, it was taken away and dropped loudly on the table next to us (which was no occupied). I asked for the Veggie omelet which supposed to have goat cheese. The goat cheese was substituted with American cheese without letting me know. Bacon was burned and bread was stale.

The manager passed by asking how everything was, after we explained, he said well we were not suppose to serve you breakfast at all BUT i will let the Chef know! and of course, no feedback after that.

Rude manager, rude waiter, bad service. Do NOT waste your time and money.

05/27/11

Why?

by Budlight

That's all I can ask, "Why?"

Why did you change your menu, why did you double your prices? One of the greatest attractions in Malibu has been decimated by corporate ownership, appetizers for three adults and a 2 year old were $125 with valet fees. Menu is very limited. Waitress was good, even if she did offer that the new ownership was a good thing. Maybe for her, but I won't be going back. Just this morning, my wife and I were discussing new carpet, but we realize it will have to wait; we ate at Gladstones this week!

04/18/11

Best Clam Chowder Ever

by amir70

Im officially in love with Gladstone's restaurant in mailibu. it is so beautifull there and not only that the food is amazing too. I'm a picky person and i like me some good soup. let me tell you if you havn't tried their Clam Chowder you are missing out. Now i'm going to drive up their just for the clam chowder any chance i get.