Allan's Aquarium & Pet Ctr

03/29/12

Cruel and heartless

by jkspring

I was told that this store is going to receive a huge shipment of baby bunnies and chicks to sell for Easter this weekend. I doubt these people have any clue that rabbits are hard work, live to be 10-years-old, and that they're probably WAY too young to be taken away from their mothers. They don't even care that thousands of rabbits get abandoned in their first year, or that 80-90% of all rabbits entering the city shelters are euthanized. They don't care because they just want to make a quick profit.

02/29/12

Do not trust any information given to you at this place.

by thaisbr

I went to Allan's Aquarium for advice on setting up an octopus tank, and left with the wrong equipment and wrong instructions. When I went back to speak with the owner, his wife was extremely rude and not helpful. After a long conversation (she is VERY rude, be aware!) she offered to give me half of the almost $300 I spent there back, which I, of course, did not accept, since they are the ones who do not know what they are doing (and should!). If you know 100% what you are doing, it’s one thing, but if you expect professional assistance, this is the wrong place. They will not be able to help you (because they don’t know anything, but prefer to give out wrong instructions than to be honest with you about it!!), and the owner does not accept responsibility for his employees’ actions, so don’t expect him (or his wife) to be nice, because they are not. Just avoid the place; there are way better options in LA! Wish I had been told this a month ago.

07/11/10

poor care of their animals, sick fish and bird

by Adolfo13

I normally buy my fish from Nature Aquarium in West LA (great store!!!), but thought I would give my local store in Venice a chance! - to my deepest regrets! First I noticed that two of my purchased swordtail females were actually males with broken off tails!!! When I tried to return them the employees seemed nice and helpful, but the store owner kept asking them and me questions about why I was returning the animals and kept making me feel like I was the one who had done something wrong by purchasing them in the first place!

Just that evening I am noticing ich on all of the neon tetras I bought there!!!! I swear I will neaver buy fish from there again and would not recomand anyone else to!

Not to mention their very traumatized and feather plucking bird they keep at the register that is a perfect illustration on how they maintain all of their animals and how little they care!

• Cons: sick animals and no care for their well being

02/13/09

good store, but rude staff

by alison19991

i like the store and most of the staff is helpful, but there is just this one employee that is just so rude. But besides that they have a great selection of fish and other animals.

05/09/08

No time to play with their animals?

by ailuj

I was really excited to go to Allan's to buy my new hamster - my neighborhood pet store. I was shocked to find out that not only do they "have no time" to play with the pets in their store, they didn't know the ages of the hamsters, if they were friendly, where they had come from ("usually people drop them off"), or how long they had been there. They also have a no return policy and no guarantee that their pets are in good health.

Needless to say I walked out without a hamster and really disappointed.

I hear they are really great for fish though!

• Pros: Know their fish, mom & pop, small store and accessible staff
• Cons: Don't know the pets they sell (other then fish)