(310) 821-9400
13455 Maxella Ave Ste 138
Marina Del Rey,
CA
90292
33.9864
-118.4422
Neighborhoods: Marina Del Rey, West LA, Marina Del Ray
What People Are Saying About Sport Chalet
The Editor
Contributor
Citysearch
In Short – This chain (which began as a small ski shop in 1959 and has grown to more than 30 locations throughout California and Nevada) boasts a selection of equipment for everything from rollerblading and running to racquetball and football. Test-drive the latest golf clubs or break into a sweat on one of the home gyms. The ski--and now snowboard--equipment is still available, in addition to the odd fly-fishing or cricket accessory.
10/13/07
WORST Customer Service EVER
by UniversalPeggy at Citysearch
Yes, the 2 story store is nice. The employees and service, however, are the WORST I've ever encountered in ANY retail environment. In particular, the shoe department, where I'd planned on splurging on a great pair of running shoes, had THE most idiotic "salespeople" (if you can call them that). The one employee on the floor was on the phone and even when I'm waving and saying "I need help" completely ignores me and continues to talk on the phone. This went on for over 10 minutes while I was waiting. And, he was just one of the winners I had to deal with. DO NOT BUY FROM SPORT CHALET. Instead, I found right around the corner, a great sports store called "Top To Top" on Lincoln. Found them on the internet and can't say enough good things about them. The service is night & day compared to SC. Spend your money at Top to Top. You won't be sorry.
- Pros: if you enjoy painful service, go there
- Cons: WORST PEOPLE & SERVICE!!!
11/30/06
Appalling Customer Service!
by brdrgirlap at Citysearch
Sport Chalet is okay if you know exactly what you want and precisely where it is. However, if you don't , the customer service is so embarassingly bad that you'll be lucky to find an employee on the floor who doesn't purposely avoid/ignore you. If you do finally snag a salesperson to ask them a question or direct you towards a product, I've found that they know very little about the product and almost always have to ask one or two of their other coworkers in order to formulate a minimally accurate response.
I have a Sports Chalet very near to my house and after a couple of frustrating attempts at going there to buy something as simple as cleats or pilates equipment, I will now drive down to Yoga studios in Santa Monica or the South Bay for soccer equipment!
Avoid the stress, find somewhere else if you plan on having any questions about the product they carry.
03/08/05
The Chalet
by JJones at Citysearch
A nice two story Sports Chalet. Everything you would need for just about any outdoor activity. I usually research my items at REI and then purchase them at Sports Chalet, where they are almost always cheaper.
- Pros: Good Selection
The Details on Sport Chalet
Save Money:
It's worth waiting for the end-of-season sales on ski and snowboard equipment and outerwear: Save up to 50 percent off regular prices.
The Extras:
Many locations have on-site pools for scuba instruction and PADI dive certification and can charter dive boats. Call store for availability.
Category:
Payment Methods:
American Express, Check, Visa, Discover, Diners Club, MasterCard, Travelers Check
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