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Elias Custom Tailoring

1212 11th St
Santa Monica, CA 90401-2003
Phone: (310) 393-4424
Citysearch
Cross Street:
Wilshire Boulevard
Best of Citysearch:
Tailor 2007, Tailor 2006
Hours:
Mon-Fri 8am-6pm, Sat 9am-5pm

Editorial Description for Elias Custom Tailoring

Santa Monica tailors specialize in the alteration of leather and suede clothing. Custom clothing design is also available.

User Reviews for Elias Custom Tailoring

1 Star Rating: Not Recommended

04/10/2008 Posted by RichardBlaine

Nearly destroyed my jacket and refused to acknowledge his atrocious and sloppy workmanship. The attitude and work are unacceptable at any price, much less the high prices he charges. I could have stopped payment on the check but didn't want the hassle. When I came home I Googled "leather repair tailor Santa Monica" and don't you know this guy's name came up! Sure enough many people have had similar experiences as me. Do not go to this place.

1 Star Rating: Not Recommended

03/19/2008 Posted by apZone

This was my first and last experience at Elias. I dropped off a pair of expensive True Religion jeans. They needed to have the leather horseshoe patch on the rear pocket sewn up along one side. A thin strip of the patch was coming undone. Not a big deal at all. When I returned one week later, I was horrified at the job they did. The thread color didn't match and the sewing was loose and frayed and uneven. And to top it off, when I slid my hand into the pocket to get a better look, I was shocked to find that they had sewn the pocket completely shut! CLEARLY, whoever did this was either inexperienced or not paying attention or both. I was not happy at all and this was not what I was expecting from a professional tailor. But here it gets worse. I asked them to redo the job and to please pay attention so as to not further mess up the jeans. An older gentleman, who I believe is the owner, apparently took offense to my implication that they do poor work (which they did!) and got defensive, waving his hands around, making a scene in front of the other customers, and yelling at me saying that he didn't like my attitude and did not want my business. Everyone was stunned, most of all me. They had CLEARLY messed up my jeans and had done a terrible job. BUT instead of trying to find a solution, or to correct the problem or at the very least APOLOGIZE, they choose to get prideful and upset. Needless to say, I'll never go back there. Unbelievable.

Pros: None.

Cons: Rude, poor work, offensive people.

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Editor's Review

Santa Monica tailors specialize in the alteration of leather and suede clothing. Custom clothing design is also available.  See the full editorial review.

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Directory & Services Information

Parking

  • Lot

Hours

  • Mon-Fri 8am-6pm
  • Sat 9am-5pm

Payment Types

  • Check
  • Cash

Recognition for Elias Custom Tailoring

2007 Editorial Winner - Tailor
2006 Editorial Winner - Tailor

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