Trastevere

05/31/10

Fun Place to People Watch

by gerryjim

Had lunch here on Memorial Weekend. My stripped bass was pretty good. My husband thought his butternut squash tortellini didn't have that much flavor. The prices are high. My fish was $28. That's more a dinner price than a lunch price. You can sit and watch people walk by and listen to the street musicians.

• Pros: 3rd St Promenade Convenient
• Cons: Pricey, difficult parking

04/04/08

Terrible!!

by member38672

I'm not sure you could even use the calamari as bait it was so bad. Took one bite and couldn't eat any more. Then the entrees came and it went from bad to worse. My wife and I each took one bite and we sent all of the food back and promptly paid for the wine and left. Words cannot express how bad the food is at this restaurant. Avoid at all cost!!!!

01/15/08

My advice: skip it.

by jpkreger

I've never before written a review for a restaurant, and probably should have for many of the great places I've been (I'll have to play a good deal of catch-up!). Though that past good service did not prompt me to comment, the poor experience afforded by Trastevere does now. The food was blah, no better than your local Olive Garden. The service was so-so, but not exceptional. The real kicker is that they double-double charged my card (correct amount once the night of dining, then twice the correct amount 3 days later). I don't want to pay their normal rate for what they dish up, let alone three times that! Save yourself the hassle- hang out on the Promenade (love it), but go to Cafe Crepe and skip the more expensive joints that sell location, but don't manage to sell a quality dining experience.

• Pros: Promenade locale, saw Mrs. Brady of the Brady Bunch
• Cons: poor food, double charged me, mediocre service

06/10/07

very bad service

by hinyanta

The food might live up to the price and the location. But the service was really terrible and for that, I am sure that I won't go back there. On a sunny Sunday, I went to the restanrant with my friends for luch and after finishing eating all the food we had ordered, I asked for the check. At that time, we were in a hurry because we had a plan to do. So I asked our waitress to hurry a little bit in a polite manner. But to my surprise, she got angry at me and began to blame me for what I had said. I did not understand why she did it to her custmer. It was the worst experience I have ever had at any restaurant.

• Pros: location
• Cons: service

01/04/07

Bad customer service

by teresaliu

My family and I went to this restaurant thinking we could have a nice Christmas Eve meal. Boy were we wrong! First of all, there was no record of the reservation we had made. After placing our orders, we enjoyed a fried calamari appetizer (decent but not the best I have had), and waited for our main courses. After about 20 minutes of waiting, imagine our surprise when our plates were cleared and silverware taken away. We were all thinking this was a pretty nice place to be giving us completely new place settings. But instead, the server came by asking if we wanted dessert! Hello?! We didn't even receive our main dishes yet! What kind of waiter doesn't even remember if his guests' meals have not arrived yet?

It turned out that "the kitchen had not received the order," whatever that means. After we finally received our meals, we still had no utensils. When they came, they were sloppily placed on the table. The food was great - too bad we had such a bad taste in our mouth already from the service. We asked for some compensation for the terrible service, such as a free dessert, and the server was unwilling, saying it wasn't his fault. When we asked to speak to the manager he suddenly wanted to give us free dessert. And he didn't even bring over the manager! Even at a cheap place like Olive Garden, they bring the manager over who then makes everything better. Not to mention that you get asked if you want a drink refill (we didn't).

We couldn't wait to get out of the place, but when we asked the hostess to take our bill, she kept talking to the table she had been talking to all night and waved us away, saying "your server will take care of the bill." The worst part of the experience was every interaction we had with the staff. This place obviously does not pride itself in customer service and gets business only because of its prime location. Don't go there unless you want to get treated badly while trying to have a nice dinner!

• Pros: Good location, decent food.
• Cons: Terrible customer service, and the staff could care less about you.