good service, good mike diamond plumbers, highly recommend mike diamond, failed expensive roto rooter method, enjoy excellent services unlit, good conscience, fantastic folks
i called mike diamond to clear the main
i didn't have main trap he could use and he wouldn't remove the toilet or go on the roof so he wanted to estimate a $3,000 dollar cost to dig up the sewer and put in a trap Crazy ripoff !
i call a real plumber about every two years to clean the line
Don't waste your time, these guys are NOT plumbers and they are clean and (smell good) because they don't do any work!
I called Mike Diamond Plumbing after
hearing their ads on the radio clearing drains for $99. I had a clogged kitchen drain that required snaking twice a year. My first impression of their plumber was not good. He used a hand power snake and poked a hole in the clog. The water drained but it was still slow. There was a heavy up-sale pitch. The plumber wanted to re-pipe under my kitchen counter with brass at $700. He gave me a quote for jet cleaning which was $700. Their plumber dragged a steel wheeled jetter pump through my house over hardwood floors leaking water from my front door to the kitchen. The plumber said I would have to do both to get a guarantee. When he reassembled the trap under the sink he left the pipes so the lateral pipes went uphill. He left greasy, dirty handprints all over the pipes and around the cabinets.
I called another rooter service that was highly rated on Angie's List and had excellent results. I would never call Mike Diamond again.
No Service, Dumb Plumber. If it sounds too good to be true, it probably is. The plumber showed up smelling good on time, big whoop. I had a stoppage in my tub and toilet and when I told him to make sure that the stopper was released from the tub while he was running water he actually did not understand what I was talking about. When he finally got what a stopper was he asked me for paper towels to turn the thing - he didn't want to get his hands dirty! and had no gloves of his own. I told him where the stoppage always occurs and he was still mystified. Then he said he would have to charge $385 to remove the toilet! this has Never been done before. And then he was going to charge more, for, get this, to remove the dirty water from the tub! These guys are supposed to be plumbers! I showed him the door and am looking for some late smelly plumbers who ACTUALLY DO PLUMBING WORK! go figure....avoid these losers
these people are thiefs. They charged my mother-in-law over $800 to replace the valve assembly in her toilet tank. now that's a $20 part at home depot, and it took the guy 30 minutes to do. That works out to what, $400 per hour !?!? Enough said ? A lawyer would have done it for less.
DO not deal with Mike Diamond EVER.
Last week end new tenants moved in and had a toilet proble. I asked them to call a plumer and let me know.
MD tech. gets on the phone and tells me it is a main line problem needs to get a camera, install a valve, and at $ 3,000 if it still doesnt help then will need to start
digging in the front yard. By now I am having a hear attack. I asked my tenant to send them off and called in a local plumer.
No problems were found. It was a fast fix.
I have now read a lot of reveiws all with one stars. I think MD is a complete rip off and please I beg you
guys do not fall for their sales pitch. DO NOT get taken by these guys. I have never written a review on any such services but I had to warn the general public out there. Be carefull not to take one openion and thank GOD I got a second openion.
Service does not smell good..
The only good thing I have to say is that they were punctual. The plumber was arrogant with a "know it all" attitude. He was not able to fix the problem....slow flowing toilet....with a snake. The only other other method he would try would entail removing the toilet for a cost of $400.00. He then said I had to pay the $99 even though he could not fix the problem because he said he told me it wouldn't work. Then why did he do it?? He then tried to sell me an over priced enzyme treatment. Well, I purchased the same thing at Home Depot for $8.00, a fraction of the cost of his product, and the problem is solved. I felt taken advantage of...not good. Would never recommend...not even to my ex-husband...well-maybe! :p
And...I gave them one star because the site made me!
Alright, my house had backed up plumbing. No problem, I listen to KFI, and decided to call the "smell good plumber." I do live in the sticks in Riverside Co., and when I told the lady who answered the line my zip code, she said I did live in the coverage area, and that a plumber would be at my house between 1:00 and 3:00 pm. No problem I thought, although it was 10:00 in the morning, I do live in the sticks. They even told me a technician would call me 30 minutes prior to arrival.
At 3:00 I called and asked for status. They again asked for my zip code, and reassured me that a plumber would come to my house after he cleared his current job, some time between 3:00 and 6:00 pm. No problem I thought.
I again called at 6:00 and asked for status. They said the technician was clearing in Dana Point, and would head our way. I said, "Dana Point, you guys might as well forget it as it will take him three hours."
They then asked me for my zip code a third time, and said I lived out of their coverage area. What a waste of a day. They did not even say sorry.
DONT USE THEM.
Total Rip off. I really wish I had read this page before I called them as it was a total rip off. I an unemployed and can't afford this rip off. Learn by istake do not call them ever.
This company is falsely advertizing. They say that the other plumbing companies base their pricing off of the kind of car the customer drives and that is why they can't give a price over the phone.
I worked for over 10 years for a solid plumbing company and NEVER did any of our technicians give a price based on anything but what the scope of work was. If MIKE DIAMOND is so confident in the work his technicians do and the way he runs his business, he wouldn't have to work so hard slamming other reputible companies. He needs to clean up his company and be HONEST.
GOOD SERVICE. WELL DESERVED 5 STAR.
GREAT SERVICE, ON TIME, CLEAN CREW !!!
Nice guys, good service - they came in and fixed a clog over the weekend and didn't charge me the normal overtime rate. it was not an easy fix, they came within 30 minutes of me calling them on a Sunday.
They fixed the problem and for much less than the previous plumber's quoted price!
Overall very friendly and efficient. I would definitely recommend them and call them again for any plumbing issues.
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