Sassoon Academy

11/11/09

Not a good idea

by kirstendunststooth at Citysearch

-was rudely corrected on the phone upon making the appointment when I said I'd like bangs, and the receptionist replyed "oh, FRINGE?" sorry I'm not up-to-date on your salon jargon.

-I arrived early only to be told they lost my appointment and they'd try to squeeze me in, which is never ideal. But I figured it's a school, not an upscale place to no worries. After waiting 10 minutes in the uncomfortably hot salon, I was told that they couldn't squeeze me in because someone went home early. So they used that as a scapegoat and asked if I'd like to reschedule to which I declined. Walked across the street to a non-student salon where my hair was cut by a professional for $10, which is less than it would have been by a student at the VS school!

• Pros: 0
• Cons: numerous

10/20/09

Dianne the bonny Scot!!!!!

by Louie4real at Citysearch

Dianne................... need i say more. who could ask for a better instructor!!!!!!!

• Pros: Dianne
• Cons: None

07/18/09

Not What It's Cut Out to BE ... or colored.

by TDay at Citysearch

I will never again pay money to have to sit through a butt-numbing 6 + hours of torture (TWICE!) for a half a head of highlights. The first time the color was wrong and my hair at the roots was noticably darker than the rest. The instructor would leave the room for long periods of time in between small bouts of supervision. (Probably for smoke breaks since she would come back reaking every time.) She did help a few students place one or two foils but failed to come over to the student highlighting my hair, knowing that I had been there the day before and had sat through an entire day of bad service previously. Also, the color instructor was very rude to another patron who decided she did not want the blowdry after the color, since she had already been there for 4 hours and had to leave. The instructor scolded the customer that she had been warned about the time needed and that the students had to learn. The woman walked out anyway. The staff may warn you of 3-4 hours, but that is not usually the case.

I have also tried the school for a cut and was horribly disappointed with that, as well. The girl who was cutting had never cut hair on another person in her life and her scissors were so subpar that my hair was bending between the blades and not being cut!! I looked like Raggedy Anne by the end of it and had to pay a professional to have my hair fixed.

I understand these are students who know very little, but I think the monetary cost is far too high for the level of knowledge these students have. If the school wants to charge the prices they do, they should at least have only senior students working on the public. The academy is pretty hit&miss and I believe one would have better luck at Super Cuts.

• Pros: front desk staff was fairly nice
• Cons: most everything - instructors are pretty rude.