1626 Wilshire Boulevard, Santa Monica, CA | Directions 9040334.028827 -118.486126
Neighborhoods: Wilshire Montana, West LA
All in all okay, but I've never before had to pay for a rental on a warranty repair before this. Other dealers give you a loaner for as long as it takes to fix your car, but this place will charge you extra when they take more time than expected and you go a few minutes over on the daily rental. Not good.
Great Adviser – Love doing business with these guys. Jason is a great adviser. Quick, easy, and painless. Just what I had in mind. Thanks for all of your help.
Good Customer Service – Good customer service and the cookies are great. This is a really great place and I am very happy with the service.
Good Service – I appreciate all the good service and the whole staff is awesome. I love to take my car to them.
Well Done – Mike does an excellent job! That's why we keep coming back to W.I. Simonson. Well done!
AVOID AVOID AVOID – Waited 45 minutes to check in for service despite making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that tire pressure light on is normal, related to hot weather. Have had 3 bad experience with W.I. Simonson so far and I won't go back anymore.
Entertaining – I felt that they had really great service at WI S. Mark is a real pro and quite entertaining. Fab car buying experience and I would strongly recommend this company to anyone in the market for a beautiful Mercedes.
A Mercedes dealership that cares – I just purchased my third Mercedes and decided to buy from W.I. Simonson Mercedes Benz. The folks there just get it right--from the humongous selection of first quality automobiles, to the personal good old-fashioned salesmanship. Not only are they customer service oriented, they're honest brokers, totally unlike most luxury auto dealers in the metro that employ pushy salesman and staff; they're willing to meet your needs as the customer first. If you're in the market to purchase a new vehicle, make W.I. Simonson Mercedes Benz your first stop!
Excellent all-around experience – I have leased three cars through W.I. Simonson Mercedes-Benz and have referred a number of business colleagues and family members over the last eight years. My experience at every level has been superb, and I highly recommend the dealership.
Great experience with W.I. Simonson. The guys are very professional and showed courtesy. Will refer all families and friends.
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