great customer service, nice people, worst car dealer, acceptable level, failed wis, worst experience, great attitude
All in all okay, but I've never before had to pay for a rental on a warranty repair before this. Other dealers give you a loaner for as long as it takes to fix your car, but this place will charge you extra when they take more time than expected and you go a few minutes over on the daily rental. Not good.
Great Adviser. Love doing business with these guys. Jason is a great adviser. Quick, easy, and painless. Just what I had in mind. Thanks for all of your help.
Good Customer Service. Good customer service and the cookies are great. This is a really great place and I am very happy with the service.
Good Service. I appreciate all the good service and the whole staff is awesome. I love to take my car to them.
Well Done. Mike does an excellent job! That's why we keep coming back to W.I. Simonson. Well done!
AVOID AVOID AVOID. Waited 45 minutes to check in for service despite making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that tire pressure light on is normal, related to hot weather. Have had 3 bad experience with W.I. Simonson so far and I won't go back anymore.
Entertaining. I felt that they had really great service at WI S. Mark is a real pro and quite entertaining. Fab car buying experience and I would strongly recommend this company to anyone in the market for a beautiful Mercedes.
A Mercedes dealership that cares. I just purchased my third Mercedes and decided to buy from W.I. Simonson Mercedes Benz. The folks there just get it right--from the humongous selection of first quality automobiles, to the personal good old-fashioned salesmanship. Not only are they customer service oriented, they're honest brokers, totally unlike most luxury auto dealers in the metro that employ pushy salesman and staff; they're willing to meet your needs as the customer first. If you're in the market to purchase a new vehicle, make W.I. Simonson Mercedes Benz your first stop!
Excellent all-around experience. I have leased three cars through W.I. Simonson Mercedes-Benz and have referred a number of business colleagues and family members over the last eight years. My experience at every level has been superb, and I highly recommend the dealership.
Great experience. Great experience with W.I. Simonson. The guys are very professional and showed courtesy. Will refer all families and friends.
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