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(800) 784-9247
1626 Wilshire Boulevard
Santa Monica ,
CA
90403
34.028515
-118.486747
Neighborhoods: West LA, Wilshire Montana
What People Are Saying About W. I. Simonson
The Owner
W. I. Simonson
Owner
Visit W.I. Simonson for a variety of new and used cars by Mercedes Benz in the Los Angeles and Santa Monica area. For sales, car loans, Mercedes parts and Mercedes repair visit us today.
02/22/09
Never step foot in W.I. Simonson Santa Monica
by JohnStartt at Citysearch
This is the worst dealer by far I have ever been to. They have lied right to my face. They told me I should get the extended warranty and that I am not able to get it later on. If you ever decide to go to this horrible car dealer go dressed in a suite. It will take you 20 minutes to get help if you go dressed casual (dress pants, dress shirt, dress shoes = 20 min). In the begging the basket is full of fruits but once you sign the paperwork you will notice that the basket is really empty. I honestly believe Mercedes should deny them as Authorized Dealer because these con artists throw the name down of Mercedes. At first I thought i was the only one but I guess a lot of people felt the same way I did. Also I read the review about Frank and I think that's the same LIAR who helped me as well. If you ever go to this dealer please go with a friend that knows about Mercedes pretty well or do you HW before you step foot into that dealer.
- Pros: You will learn the tricks that Salesman use to rip off customers.
- Cons: EVERYTHING, From the moment you step foot into the dealer to the moment you leave.
02/12/09
Worst Benz Dealer Ever!!!!
by jk062602kj at Citysearch
The person I dealt with his name is FRANK. He is a mediocre tried to lie and cheat me in anyway. After purchasing a Mercedes Benz he didn't even fill up my gas tank saying that its only 1/4 tank fill ups. I had the worst experience ever. What's bad is my friend wants to buy a brand new E63 He is definitely not going to go over there. If W.I. Simonson of Santa Monica is reading this get a better staff everyone is horrible. All their noses are up like their are some kind off hot shots. I got treated with no respect people looking down upon you. And the sad part is I paid cash for the car and I can open a check cashing place with my own money and cash W.I Simon's Employee checks.
- Pros: No Pros, Only Managers are nice to you at the end when you are paying.
- Cons: Everything, Frank is a conartist
03/13/08
From a former employee:
by Integritycompany at Citysearch
I can promise you that you will get terrible customer service when trying to purchase a vehicle, and no one will put your best interests first. I was chastised for wanting to provide great customer service, and the sales manager tried to run off most of my customers by ripping them off, treating them in a patronizing manner, and behaving in an extremely prejudiced way. I am nothing short of shocked that the behavior of the current management that exists in 2008 at WI Simonson. They will beat you up into a decision, and over-charge you for as much as they can get away with. They claim to have sales and special events, although there is no change in price. The only statement I can make is buyer beware, and go to Southbay or even Mercedes of Beverly Hills (although, I hear that they have many of the same practices). I was harassed, degraded, and in the end, they deleted my name from my deals and, even though my customers called to complain and some refused delivery of their cars, the dealership kept my commissions, and claimed that I never made those sales. This is a criminal, criminal environment.
- Pros: Mercedes-Benz are nice vehicles
- Cons: Criminal activity, patronizing management, DO NOT CARE ABOUT CUSTOMER
The Details on W. I. Simonson
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Message from W. I. Simonson
Visit W.I. Simonson for a variety of new and used cars by Mercedes Benz in the Los Angeles and Santa Monica area. For sales, car loans, Mercedes parts and Mercedes repair visit us today.
