friendly wait staff, bad service, really good happy hour, great food, great place, fresh briny oysters, great appetizers
bisque and bread. Can't speak for the rest of the menu, I only go for the lobster bisque and the bread; haven't been disappointed yet.
Worst and most horrifying restaurant experience EVER!!!. I recently went there with friends and truly had the worst dining experience of my life. I am Santa Monica local and make it a point to support my local restaurants. As soon as we sat down, the service was terrible and terrifying. When asking for a simple re-fill of ice-t after another dinner guest had already asked minutes before, the waiter asked me why we didn't ask for it at the same time. I had never been talked back to before nor had I ever had a server ask me that kind of question. The service went downhill from there. The food came out late and when we did receive it was a disgusting mess. I ordered the clam chowder which was a goopy mess, a fish sandwich (had to ask for a knife and tartar sauce three time before just giving up!) which was basically a old piece of bait. We asked for bread re-fills which never came and we ended up getting it ourselves. We finally asked for the manager and the assistant manager came over to see how we were doing. We told him our situation and that we come here all the time and were not satisfied at all. We explained our waiter was beyond rude and please let the management know. He made it a point to tell us he was new there and there was nothing he would do. We proceeded to ask for the manager and the owner came over and was beyond rude. He was the most cocky arrogant Englishman I have ever had the displeasure of meeting. (I am English as well) The first thing he said was that he stands behind his wait-staff and Asst. manager and if we weren't happy, to please leave. I told him I didn't want one thing for free and was fine with paying, but that the service and employees were beyond unacceptable. He then told me his asst. managers handles everything and that he had been working there for two years!!! I told him that he lied to our table and said he just started and he called him over and the little slimy Asst. manager proceeded to lie and said he never said that. I beg everyone NOT TO GO! Just disgusting!
The truth about Enterprise Fish Co.... Me and a friend went to the Fish Co. on a Thursday after work for Happy Hour. The only parking available was meter parking at 75 cents an hour. (Bring quarters.) Once we got inside we were impressed with the decor and ambience. It looks modern, dim lighting, nice bar with a waterfall behind it and rustic wood flooring with plasma TVs showing the College Bowl games. The staff was friendly and attentive but made a mistake in refilling my drink with the Hefe when I asked for Stella Artois. (No worries though, simple mistake since I was already drinking that in the first round.) The appetizers were great. We had fresh oysters, shrimp quesadillas and fried calamari. The calamari was awesome because we got it "spicy." It's served with sauteed jalapenos. Great deal on food during happy hour. Drinks are about $3 (wine, beer, mixed) and appetizers average $3.95. The tab: 4 beers, 2 appetizers, 6 oyesters: $27. I will go back for dinner.
The best gentleman server. I ate at Enterprise Fish Company this past week and had the nicest server who even made me laugh several times. He knew the menu extremely well and recommended the best dishes- I had the mahi which was delicious and a couple of excellent appetizers. But It really wasn't the food that made my evening, but the suprisingly good service that everyone swears is not present at this place- according to the other reviews at least. I can't speak for all of the waiters, but mine was very attentive and helpful. I will definately be back and recommend if you do go to ask for Christian.
Overpriced tourist trap. I've been here a couple times at the invitation of others. Their shrimp dishes are okay. The staff was somewhat rude and didn't come over to check on us. With other, better places in the area, I wouldn't go out of my way to eat here again. There's a huge parking lot across the way but it's metered. I've had better meals at Red Lobster.
Birthday Bash. Had my Birthday party on the patio this past weekend. The patio is great, DJ is great, atmosphere is great, but the service is bad. Very slow, didn't pay attention to the guests for drinks, food came in spurts, brought out the cake with no plates, etc. All in all had a great time, just don't expect much from the service.
Totally schizophrenic restaurant. This should be a fantastic restaurant, but it's just a jumble of mixed messages. The waitstaff is an LA cliche of aspiring actors, all taut and pretty and young, but the patrons are for the most part older people, families, and a few business travellers from nearby hotels. Other than happy hour and the Mon-Tues specials (lobster and king crab - both quite good and reasonably priced on those days) the menu is actually pretty expensive for what it is. My husband and I keep going despite ourselves (mostly for the the steamed mussels at happy hour). It's almost lame and themed enough to be kitchy, but not quite.
Bad Service. Crappy Food.
I live in Santa Monica and have been to the Fish Company 7 times.
Each time I say I will never return.
The service is simple awfull. The wait staff has not been trainned, do not know the menu or specials, and only seem to be interested in flirting with the customers?
This place is geared toward tourists. The tour buses actually stop in front and let off their visitors.
And Now the food.
Not so good and over priced.
The lobster was small and tastless, the tuna over-cooked.
They seem to be good at fast tasteless tourist fare.
Not my kinda place.
Especially at the prices they charge.
Skip this joint- there are so many other places with quality food and service.
Never a disappointment. I've eaten here about 12 times in the past 3 years and have never been disappointed, except when I ordered the Ahi Poki (but that's only beacause at the time I had no idea what it was). Feel free to dine at this restaurant with the comfort of knowing you'll get delicous food and good service.
Fresh, Fresh Freshest Fish, all the time.. Every dish reflects the pure passion of owner's to strive for the Best! Constantly new items on the Blackboards eveytime we've eaten there. Grilled over real wood fire.
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