2452 Lincoln Blvd, Santa Monica, CA | Directions 9040534.008223 -118.478274
Open 24 hours
Monday to Sunday
Neighborhoods: West LA, Ocean Park
Do Not Stay Here! – WARNING: BAD SERVICE: My family (2adults 5 children) were having a road trip from out of state to Santa Monica. I reserved 5 days prior to our trip - 2 rooms, first floor, side-by-side by calling the hotel and providing them with my credit card info to hold the reservation. I told the lady that we would be driving from out of state and couldn't give her a exact TOA but she said it was fine that they will have the rooms ready. When I arrived at 10pm after driving 8hrs with 5 kids- they didn't have our rooms, lost our credit card info. and all they could offer me was an "I'm sorry". All they had was one room left but it only had one bed and they wanted to charge me twice the amount for one room then what they told me on the phone!!!! DO NOT STAY HERE!!!!
We are very sorry for your inconvenience. We are partially to be blamed. We cannot guarantee 2 rooms side by side or on the same floor. We will do our best to arrange but in high season with a lot of tourists paying and booking multiple nights, it is really difficult for the clerks to guarantee. We always say in advanced that we will try our best but we cannot guarantee. On that night we had one on the 1st floor and one on second floor which did not work for you. We apologize for that. Thank you.
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