2318 Pico Blvd, Santa Monica, CA | Directions 9040534.021121 -118.465841
Neighborhoods: West LA, Pico
Excellent repair shop – I recently got into a crash, and besides destroying my front bumper my car started to shake wildly while driving. I suspected it was a motor mount that had been damaged, however other repair shops that I brought my civic to could not find the problem, even with me directly prompting them to check for broken motor mounts. 'Independent Honda Repair" found the problem in 40 minutes without me ever suggesting to them what the problem might be. They were kind and respectful with me, and gave a no BS damage report and quote. Surprisingly, they did not charge for the inspection! I was pleasantly surprised by this and it made me feel better about the repair process. Their repair quote was also lower than what the HONDA dealership would have demanded. Overall, I highly recommend this mechanic shop and would go back again.
And don't be intimidated by it's location! Everything was legitimate and professional.
So nice, patient and professional! – After a horrible experience at Crestview Service, my day turned 180 degrees better here once I started talking to Karim, the owner.
He was so nice, patient and professional. I don't know anything about cars, so I had a lot of questions for him. He was always willing to explain everything to me.
I had to leave my car there overnight for them to diagnose the cause of a noise that only happens when starting the car in cool weather. Although they couldn't hear it the next morning, when I picked up my car, I thought I heard it again. When I signaled this to him, Karim dropped everything he was doing in his office and jumped in the car to do a test drive with me. But the noise was gone again. I apologized for wasting his time, but he said only the owners of cars know the best about their cars because they drive them every day.
I have to go back in the winter to let them have a better chance to catch the noise, but I'm just glad that Karim will be there to listen.
MY NEW FAVORITE MECHANIC! – Been to Santa Monica Motors twice now. I have a '05 civic hybrid. 1st time was a battery issue & 65k check up and the estimate was a little over and Kareem adjusted the actual price to match the intended quote! He was super great about explaining possible diagosis and showing me how much of my front brake pads were left. (i knew they were low, but he brought out the measuring tool.) I just returned there for my 2nd time today to get the brakes done. Competitive pricing. And a shuttle that dropped me off at home--super nice since I was the only home today. Very clean office and garage. Friendly. I just moved to Santa Monica after a great ride with a hollywood mechanic; so happy i found my new favorite mechanic!
Best shop on the Westside – Santa Monica Motors has continued to do a great job repairing my car and saving me money. I highly recommend them.
Great Find! Fantastic Mechanics – I am very happy that I found Santa Monica Motors. I have been to garages all over the L.A. area, having owned a variety of European and Japanese cars. I was pleasantly surprised to find this excellent garage right in my neighborhood! They diagnosed and repaired my Mercedes efficiently and for a very fair price. The car drives even better than when I bought it. I recommend Santa Monica Motors very highly.
VIP TREATMENT – Santa Monica Motors is the best in town. no doubt! i will be back.. and i recommend all who live near the area to go also.. fantasic service, they made sure EVERYTHING was taken care of before i got there.. :]
New Owners wrecked my car – I used to use this place all the time. Sure it was a dump but the owner and his mechanics knew their stuff. I never felt over charged and often wondered if they were doing enough, but they service Hondas and Acuras so they did not need to do anymore and I never had trouble with my car. About 2 years ago the management changed, the sold half the lot off and created a clean office. I took my Acura in and they convinced me to do a big service. It cost more than 4 times any previous service I had done with SMM. A few weeks later one the belts started slipping and there was some kind of fluid leaking from my car. I took it back and they charged me 200 to repair it. The the same thing happened in another few weeks. I took it to the Acura dealer and the charged me 2000 and said that the belt had been over tighted and had cracked the mounting and that why the fluid was leaking. Needless to say I never returned to SMM.
The Best – Santa Monica Motors is fabulous: great mechanics, nice, kind, helpful, cheerful, HONEST! I have taken my cars there for years.
Trustworthy Mechanic (no it's not an oxymoron) – I've been going to SMM for at least 8 years. They know Hondas and Acuras. A couple of years ago Karim bought the place and improved service. He diagnosed a problem (can't remember what it was) for me that saved me a whole bunch of money. He always tells me what I absolutely had to fix and what we could continue to watch. Karim is a good communicator and overall nice guy. I feel that I can trust Karim and for me that's super important in a mechanic.
Ethical, compassionate, dependable, expert customer service – One visit to Santa Monica Motors convinced me I had found more than just a conscientious repair shop: I had found a "physician" for my car! My faithful 11-year old Honda Civic had seen better days, and I expected the worst when I consulted the mechanic for an assessment of its condition after I'd neglected the past couple of tune-ups. I was pleased and surprised when the owner drove my car himself to assess the condition of the engine. I was even more astonished as he told me my worst fears were unfounded--that the transmission was healthy and needed no expensive repair--and then he sat down with me to come up with an affordable "1-2-3" plan for me to get my car back up to speed, mechanically, without breaking the bank. I was well-treated, the car was repaired in a timely and expert fashion, and am now confident that I have found in Santa Monica Motors a business owner with a passion for what he does and a true interest in his customers' welfare. What a rarity! I highly recommend this personalized repair shop with an integrity all its own!
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