rude service, usually always quite good standard upscale food, great place, beautiful union station, nice meal, good beet salad, filling entrees
Lazy, bad staff, laughable hospitality. Okay, it's got a captive audience in Union Station, so why try, right? But this place is ridiculous. Bar was completely full and way too noisy with multiple TVs blaring a baseball game, plus service was beyond s-l-o-w. The restaurant part of the operation, located across the concourse, was practically empty at dinnertime, so we walked over asked the maitre d' (?) if we could have a drink at a table in the relative peacefulness of the restaurant -- I mean, somebody's got to tip the waiters, right? The little snoot immediately pointed to and identified the bar across the way. After we told him of our problem there and that it was full anyway, he said he could see some empty seats and turned his back on us. Whatever. Never again.
OKAY FOOD; VERY RUDE SERVICE. I took a friend to TRAXX today for lunch. The salad was very large and was tasty. The waiter was acting like it was putting him out to wait on us. They had bread plates on the table, we asked for bread, answer there was no bread delivery today. Well they should have taken the plates off. Plus they were still making sandwiches. He never came back to ask us how we were enjoying our meal; we had to ask for beverage refills and he acted again put out to be doing that. The bill for 2 salads & 2 sodas was $40.00. For that, I expect stellar service which we did not receive. The waiter was Thomas C.
Enjoyable dining. The Art Deco atmosphere is definitely a feather in their cap here. The food was good, but not terribly unique. I enjoyed my beet salad and lamb chops, but had better versions (or variations) of the same meal at 561 in Pasadena where the Culinary Academy students work the kitchen and the dining room. I would recommend Traxx if you're downtown looking for a dining option, but I wouldn't make it a destination dining experience.
CItysearch Editorial Review. The magnificent 1930's Union Station dramatically melds Mission, Art Deco and modern styles into a grand historic landmark. Polished marble floors gleam beneath massive chandeliers in the grand concourse, where the restaurant's outer velvet-roped tables perch for engaging people-watching. The elegant, formal inner dining room is intimate, if not slightly claustrophobic; but the airy back patio courtyard with fountains is cool under massive jacarandas. Chef/owner Tara Thomas brings haute New American dining to life with regional flourishes. The jumbo Louisiana crab cake breaks open to reveal sweet lumps of crabmeat; Prince Edward Island mussels arrive steaming in a spicy tomato saffron broth; and roasted chicken frolics in green chile stew. Just keep in mind that the outer concourse tables and back patio can sometimes jar the haute dining experience with boisterous Union Station denizens, riders or smokers.
Most wonderful dining spot. My husband and I had seen this lovely restaurant while passing through the train station and never had time to sit. We made reservations to come back over the weekend and did. They were very busy on Saturday night at 6pm, so the meal did take at least 20 minutes to get to us....but it was worth the wait. The stuffed Pork Chop was the best I have had and my husband really loved his Beef Tenderloin in a Merlot sauce. The service was great, despite how busy they were and the ambiance of the art deco station just tied up the whole perfect evening. A little expensive to eat there alot but we will return many times Im sure. The waiter did say that Saturday at 6pm is a popular pre-theatre crowd time, so we will dine later next time.
Mediocre Food. My boss decided to take us here as a reprieve from the craziness. Four of us ordered salads and it took about 20-25 minutues to get to our table. Once at our table the salads were not that good. My coworkers actually had to send thier salads back. My salad did not taste as good as it could have. It was a bit bland. Service was good and attentive, but the food was not worth the price.
Recommended, But Don't Go Out of Your Way For It. When I walked in, I got the feeling that this place didn't get a lot of traffic. Union Station is definitely not the place you'd expect to find this type of restaurant, but I had a nice meal here nonetheless. I chose to eat in the patio outside the restaurant, and on that nice day it was just perfect. The crab cakes were very good, the steak a bit small.
i'm so full.... i'd always pass by this place when i took the train. it looked like a great place for a cocktail, but when i received an invite to try their tasting menu, i thought of giving their good a try too. ...i was defintely not disappointed. the servicemen were attentive and the food (itself) was great! we had a table for two. (the cool table in the bay-like window.) their appetizers were fun and the entrees were filling. we couldn't believe we'd have enough room for dessert. but, when we saw it, the presentation was too alluring to turn down. so, we helped ourselves to a bite and... yes, well worth the feel of near explosion. nonetheless, a walk through the grounds of union station helped in the digestion.
Once was a great place to eat even w/off nights, but recently...... I have almost always enjoyed eating at Traxx. The food was usually always quite good although the service was off on some evenings. I have been out of the country for four months and having returned recently, decided to treat myself and friends to an evening out. What a surprise. The menu has changed hardly at all in those last four months and the meal was perhaps the very worst I have ever had. Steak was small and tastless served atop a huge portion of tasteless French fries and that was it. Awful. Never to return.
Art Deco upscale dining in Union Station. I've been to Traxx on several occasions over the last 5 years. While the service is sometimes spotty, I'm always pleasantly surprised by their food. I've eaten on the outdoor patio in the summertime, inside in the private nook-located table for two, along the wall in the booths... Most recently this Saturday night we had a bottle of the Luna Pinot Grigio, crabcake appetizer, the halibut (fantastic!) and salmon. The total was around $100, and worth it - the fish was perfectly cooked. Our server didn't have us taste the wine though, just poured it and left.
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