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Macy's400 S. Baldwin Avenue, Arcadia, CA | Directions 91006
34.13493 -118.05148 View Website
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rude customer service, really good store, favorite department stores
From a "Miracle on 34th Street" to malls in the 'burbs, this is middle-class America's own department store..
The Scene
In 1857, R.H. Macy opened his eponymous dry goods store in New York City. The tally of his first day's receipts: $11.06. These days, under the aegis of Federated Department stores, Macy's anchors malls coast to coast, tallying millions in yearly sales.
The Goods
Macy's is every shopper's department store, located along the retail spectrum between Sears and Nordstrom. Crowded displays boast second-tier labels: Lauren and Polo by Ralph Lauren, Reaction by Kenneth Cole, Allen by ABS. The shoe department features many upscale selections: Via Spiga, DKNY and Martinez Valero for the ladies and Cole Haan, Skechers and basic Bass loafers for the fellas. Otherwise, rely on staples: Wamsutta sheets, Royal Velvet towels, Clinique cosmetics, Gold-Toe socks and Carter's for kids.
A 3-Ring Circus. I visited Macy's expecting the usual relaxed atmosphere I stroll over to the Men's cologne and was briskly escorted to a stand that the sales staff was promoting. Which wasn't bad, but not my dad's style, so I politely said no thanks. That's when it all went bad. They guaranteed me he'd like it, and that I really should get it. I told them no thanks, and asked for the brand my dad likes. I got a look of distain and was rung up. Are these people working on commission? I was told to spin the wheel. I politely said no, and she insisted. SEE WHAT YOU WIN!!!. I don't want to "win" anything. Just get me out of here. I spun it just to get out of there, started to walk awayI won. They tossed me a cheap towel from a brand that I hate. Never again.
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