Fair Oaks Pharmacy & Soda Fntn

02/05/11

Shady at best!!!

by swfl1010s

Fair Oaks Pharmacy had ok food but service was very shady. They got screwed up with the separate bills and told one of us not to come back if she didn't pay the bill. Later they realized the everyone did pay and didn't apologize for the mistake. I won't go back there.

07/05/10

Terrible Service

by figandrita

This place is Americana alright-packed to the rafters with junk made in China and about half the number of exasperated, unhappy servers required for the number of customers. Plastic chairs that fall over backwards if little kids are sitting in them. Patriots take note: this place is a study in cutting corners at the expense of doing things well.

• Pros: Good ice cream soda
• Cons: do you have 40 minutes to spare to wait for a menu?

03/17/10

Awful service... would never go back

by superbu

Last time I went to Fair Oaks Pharmacy, I and two other people (who I didn't know) ended up leaving because we could not get service at the counter.

I am a 44-year-old, well-dressed, caucasian male, so I guess I can't blame it on discrimination. But I sat there at that counter for literally 15 minutes, trying to flag down one of the three workers behind the counter just so I could get a menu. I was completely ignored. Finally, I got the attention of one of them and asked, "Are we supposed to get our own menus?" He looked perplexed, and just shrugged. The man next to me kindly offered me his menu.

I waited several more minutes, then I heard a young man at the other end of the counter say, "Can I get a Coke?" One of the staff workers said, "I'm busy right now." The young man exploded. "Dude, I've been here HALF AN HOUR! Half an hour for a COKE?!" The manager, a little shrimp of a guy about 20 years old, turned around and haughtily announced, "Sir, there are other people here who are waiting for their food. You'll have to wait your turn." (Apparently, the staff at Fair Oaks Pharmacy doesn't know how to multitask.)

So he and his friend left. I waited about five more minutes, couldn't flag anyone else down to take my order, and I left too. I will never go back.

• Pros: Old-fashioned soda fountain drinks
• Cons: Snail's pace service; unfriendly, uncaring staff

11/15/08

HORRIBLE Service

by losangal

This place could be so much fun but the soda fountain service kills the experience. The wait staff are slow and unfriendly. It takes forever to get any service and when you do it doesn't even come with a smile. There are better places in town for a shake. Try Soda Jerks up the street.

• Pros: cool old fashion soda fountain
• Cons: horrible service, not so good food

08/30/08

Experience....Dissappointing to say the least!

by icecream1

I am a big ice cream fan and recently visited the Fair Oaks Pharmacy with my wife for the first time a few weeks ago. After an exciting review by local TV station rating the FOP as a blast from the past with an old fashion atmosphere and a full menu of delicious food and beverage choices. I and my wife decided to stop by on a beautiful warm Sunday afternoon to enjoy a bite to eat and experience a taste of history. Unfortunately, to summarize our experience, it began to quickly evolve from a positive experience into a negative one. After seating down for a moment that turned into almost 20 minutes before a server even looked in our direction. My wife decided to get up out of her seat and politely ask one of the female servers at the counter for menus. When asked, this girl seemed surprised and her personality was very unfriendly and unapproachable. After taking our order we waited patiently for an additional 30-40 minutes for basic burgers and drinks, adding the server forgot to order our fries we initially asked for. After eating our meals, which were just fair tasting to say the least our server didn?t even stop by and ask us if we were alright or to refill our drinks. Our experience even got worse after we observed other patrons who just been seated being offered menus and drinks in less than 5 minutes. I am not sure but based on the rest of the patrons in the restaurant we were the only minority couple there at the time. It?s disappointing to mention, but after our experience I hope ethnicity did not play a role in the behavior of this particular server, but it appears coincidental when she was also assisting other patrons with a much more positive attitude. Although, it was a very disappointing experience for us and we will not return to FOP. I hope the legacy of the old-fashion soda fountains live on along with the history of the famous route 66 experience.

• Pros: Blast from the past
• Cons: Customer Service, Prices,