Zen 2002

09/20/09

not happy

by 2000amy at Citysearch

This place is overpriced and unprofessional.

First, I made an appointment and came in only to be sent away as soon as I arrived because they suddenly didn't have enough time that day.

Then when I finally did receive my haircut, Jason didn't even blow-dry my hair himself. He just had the hair-wash girl do it while he sits in front drinking his coffee or whatever.

Mind you this place isn't cheap, but I heard good things about it and decided to give it a try. Although the haircut wasn't bad, the terrible customer service ruined it for me.

11/06/08

not consistent

by thedancenut at Citysearch

The fist time the cut was excellent and i did write an excellent review.

I came back with a photo of exactly how it had been cut so the

length, etc would be the same. It was significantly shorter and

had a different look. It is a good cut but it is not MY cut.

I dont think i was listened to.

• Pros: skillful
• Cons: not consistent

06/17/07

My first and my last

by ganda1 at Citysearch

This is my first and my last time on this hair salon. I went there with a picture of what color I wanted for my highlights. Eleanor the colorist said, it's not a good choice and show me another color, I said I want what is on the picture I brought. When my hair was done, I was not happy with the result, she said , she will remedy it, but then, I was afraid it will damage my hair, but she said , it will be fine, Well, the result is not the color I expected and it was bronzy. There is no massage offered when they shampood my hair. At first I was hesitant to write a review, because all the reviews I read was positive, but then, I wanted to tell my experience with this salon. The big shocker to me is the price, they charged me $180, wow, if I am satisfied , I won't complain, but my gosh, my hair color is ugly, this is not Beverly Hills, the place is decent, but not special or extra ordinary. I get my hair cut at Vidal Sassoon in Beverly Hills, but it was worth it, for the services they offered and the treatment you receive. Anyway, I won't go back in this salon.

• Pros: can't think of any,
• Cons: pricey for the services offered and atmosphere