11/29/07

Another foodie stop for me

by netter1

A lot of people visit Crate & Barrel for the bedding and decorating items...for me...Crate & Barrel is all about the crisp white cafe tableware and the matching kitchen gadgets/utensils. I also love their glassware. More often than not, I'll buy online these days...but when I'm wandering around Old Town, I will definitely stop in at Crate & Barrel.

10/30/05

It aint what it used to be.

by whenenrome

Incompetent, rude management obviously sets example for staff w/bad morale. Associates like robotic drones, managers always irritable& frenetic.

Don't know what happened with salesfloor merchandising. Recently, it's a 'little' cleaner - but throughout 2005 a disaster. No flow/ point to where things placed; as if product displayed wherever they found room for it.

Upsatirs furniture level like schizophrenic experience; staff there friendlier, well managed. Just a year ago, downstairs level ran like well-oiled machine with friendly, helpful staff. There must have been huge staff turnover because all the great people there are gone, mostly unrecognizable now.

Now it's either formerly great people who've fallen under dark depression cloud, or ones unlikable in the first place (now mysteriously running things). Store ghost town compared to before, but when busy, like hellish zoo.

Choose Target instead; similar product@ better prices. Other reviews positive because they're from 2002. Not the same anymore.

• Pros: Location, Good Product, No longer crowded
• Cons: Unstable Management, Depressed Staff, Salesfloor a Disaster

08/08/02

Casual Living and Cooking with Style

by izelmorena

I love Crate & Barrel, everything they have is beautiful and very utilitarian. They have a wonderful selection of baking accessories and ware that are very durable. The prices are pretty reasonable as well. The staff at this store is very friendly. I've been in countless times and every time I've had a question they were more helpful. Always offering ideas or other options. Their furniture is lovely as well. Also, I love their store online, for quick gift certificates and catalogs. The only thing I would say is bothersome is the parking. Other than that, I highly recommend this store.

• Pros: Style, Baking Products, Customer Service
• Cons: Parking