Pasadena >Food & Dining > The Cheesecake Factory
2 W Colorado Blvd, Pasadena, CA | Directions 9110534.145756 -118.150480
M-Th 11-11, F-Sa 11-12:30, Su 10-11
Neighborhoods: South Pasadena
The food here is fantastic! – I've been to quite a few places throughout the last few years and I have to say, I think I like this place the best. The staff is friendly and the prices are very reasonable. I love the blond waitress named Penny. She has an extra cute smile.
Crazy packed! – I love the location. It's in the center of Colorado Blvd's shopping and dining neighborhood. However, I dislike the amount of people hoarding the restaurant for a table. It's pretty ridiculous how many people want to eat here. I mean its good, but its not THAT good. I would imagine the wait is over an hour for most people. Luckily for me, I tend to eat there when there's less foot traffic. Food excellent but the wait is not!
Huge portions of bad food – Not much of a family atmosphere. Took the family for the first time and hated every plate we got. The portions are huge but the good is bad. I ordered a pulled pork sandwich and received a sliced pork sandwich smothered with BBQ sauce. I am not going back again.
Decadent cheesecakes and classic American cuisine makes this a popular chain. – In Short
Faux-rustic finishes and colorful light fixtures abound at this almost always crowded chain. The thick-as-a-book menu features Americanized versions of worldly cuisines--Mexican, Vietnamese, Italian, Thai--but succeeds best with American classics. Burgers are a good choice, especially the ""Roadside Sliders,"" mini burgers served as appetizers. The myriad cheesecakes are over-the-top in concept and decadence. You'll leave full, with leftovers.
Love it's cheesecakes! – I am a big crazy cheesecake fan.. we used to live in the neighbourhood and that used to be my fave. hot spot.. the best cheesecakes ever!!!!!!!!!!!!!!!!!!.. try it to see for yourself.. hmm.. the rest of the food is good..
not this location – I've been to Cheesecake Factory in many different locations and the Pasadena location is by far the worst. I am NOT a picky eater at all, but the food at this location is just horrible. Everything I've tried at this location (almost all of the pastas and 50% of other menu) were TASTELESS and DRY. I always had to ask for extra extra extra sauce to somehow create any kind of taste. I still go sometimes because I live really close to it, but ONLY for the cheesecake! There are PLENTY of other good restaurants in the area, so go there!
Mm Mm good – I really like coming to this location. The food is always done tight. The only downside is the wait. I had the corn cake tamales~ omg!! are they the bomb!!! try them.
Bad customer services & Bad Management.... – I'm not recommending to visit the place because of our experience here.. bad customer server...they dont know how to take care of there customer...
Great place to eat, hate the wait – I really enjoy dining here. I love the fact that they have such a different variety of food on their menu. You can order anything from an appetizer like buffalo wings to soup, salad or pasta. Their cheesecake is also incredible. My favorite item here is the Santa Fe salad. The one draw back about it is the fact that there is usually a long wait to be seated. However once you are seated the service is really friendly.
Going downhill, and R O A C H E S to boot! – My husband and i have been frequent patrons of this Cheesecake Factory over the last few years, and I have to say it's gone seriously downhill. The wait wasn't bad, but then again we showed up at 10:30 on a Saturday night. When we got seated our waitress was very sweet and accomodating, and we requested mojitos as our drinks. Come to find out that they had run out of mint....strike one. We ordered our food, steak diane for my husband and chicken madeira for me, and when it came it was less than what we had come to expect from this restaurant. My husband's steak was undercooked, and my chicken was severely lacking in flavor....strike two. We ate it anyways as we had somewhere to be and had no time to send it back and wait another 30 minutes for more food. So before we left we used the restrooms....and yeah you guessed it!...strike three! As I was doing my business in the women's, I look down and there's a big r o a c h (did you know citysearch doesn't allow you to use that word in your review? haha) crawling towards my foot! Talk about freaking out....I screamed and smushed it, and then realized how close we were to the kitchen. EW. Being completely grossed out I told the waitress whose reply was "oh yeah we're a big restaurant so that happens, we do use bombs though." WTF?!?!?! My husband told her that the men's restroom smelled like Raid and she found that pretty funny....we didn't however. Apparently according to her the manager was on break and not available right then, and hasn't been available every time I've called back...he must also be SO busy that he can't return calls. Go figure. We won't be back here...that was just too much for me and I get nauseaus when I think about it. I could have forgiven the crappy drinks and food once, but b u g s (you can't use this one either?) crawling towards me? No way. Stay away from here, you might get more than you bargained for in your food one night.
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