(626) 577-6001
320 S Arroyo Pkwy
Pasadena,
CA
91105
34.14004
-118.14731
Neighborhood: South Pasadena
Years in business
Established in 2002
Hours:
Monday - Sunday: 11am-10pm
Price:
$$$$
Last updated 6.07.10
Category:
Payment Methods:
American Express, Visa, MasterCard
Restaurant Special Features:
Casual Date Spot, Lunch Spot, Date Spot, Group Dining, Carry Out, Bar Scene
Cuisine:
Hamburgers, Steakhouse, Traditional American
Other Locations:
What People Are Saying About Houston's Restaurant
Featured Review
Contributor
Contributor
In Short – Burnished brass and stained wood complement roughly mortared brick and the occasional plant. Amid ubiquitous earth tones, corporate types and small parties (celebrating or simply living large) occupy deep booths done up in fine upholstery and lit from above by pin spotlights. Burgers, prime rib and steaks are the specialties of the house, but the menu also includes salmon, salads, pork chops and roasted chicken.
Editor's Tips
- Where to Sit:
- Hungry for food or thirsty for company? The full-service bar has a scene all its own.
| ambiance | 92.8600025177002% positive |
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|---|---|---|
| dessert | 100.0% positive |
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| drinks | 100.0% positive |
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| food quality | 91.40999794006348% positive |
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| menu variety | 100.0% positive |
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| overall | 77.77999877929688% positive |
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| service | 90.31999588012695% positive |
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| value | 55.56000232696533% positive |
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| wait time | 83.33000183105469% positive |
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I'm so sad. I'll never go back here.
by LCMcClure at Citysearch
I can’t believe this but Houston’s and I have broken up. I’ve been a LOYAL customer at Houston’s for the past 13 years. For the last 3 years I have been having the same meal there. Every time I go. The Thai steak and noodle salad. I have often jokingly said that if I were on death row this is what I would request. I posted a review of Houston’s (and my salad specifically) on Yelp last year. I have had people message me on Yelp saying that they went there and tried the salad as I order it and loved it so I guess I’ll have to update that review. I have been having this salad at least once a week for the past 3 years. For holidays and birthdays I receive gift cards from family and friends because they know I love the place. Last night however – my relationship with Houston’s ended. I am insulted and heartbroken.
Our server came to take our order as usual and upon my ordering the Thai steak and noodle salad minus the chives, cilantro and mint, she told me that they were no longer going to make the salad to order unless I had an allergy. It was now going to be ‘premade’. But – I could make 1 modification if I really wanted to. My husband, my good friend and I explained that there is no allergy but that’s the way I’ve always ordered it. My most hated thing in the world is onions (in any form) and they throw hundreds of those things in there. The cilantro and mint take over the whole salad and you can’t taste anything else. Shouldn’t matter because Houston’s prides itself on customer service. Years ago my husband’s steak wasn’t cooked as he requested and they brought him another one and took the whole thing off the bill. That is the service level and standard that I know Houstons to be and have come to expect. Our server last night did not share that concept and condescendingly offered me the menu to select another entrée. I explained that I didn’t need to see a menu because I know it very well. While Houston’s has many fine selections there was nothing else I wanted to order. This is my dish. For 3 years running. She brought the manager to our table. He launched into the policies and blah blah blah. Total robot. Very disappointing. AND – he didn’t have his ‘reason’ straight. He first said that it was because the Chef was unhappy that people were altering his salad so it wasn’t true to how it was originally intended because so many people were modifying (if that many people are modifying maybe it’s not perfect as it was originally intended) and then he switched horses halfway through and said that cooks were making it wrong all the time. When we asked about the ONE modification rule he said NOTHING. He just looked at us. Didn’t explain or deny or anything. He was cold and aloof and could not care less that he was losing me as a customer along with every family member, friend, out-of-towners, business partners, etc. that I bring in there. I told the manager that I was really sad but I could never return to my favorite restaurant ever again. He shrugged his shoulders.
Houston’s was the go-to place. First choice. Now, Houston’s PREMAKES their salads. Maybe Houston’s has enough business and loyal customers that they feel comfortable creating this new ‘policy’ and alienating consumers? I asked the manager if this was going to be across the board. No special requests on anything? He said there would be a selection of items that will be PREMADE. This salad, as you know is $18. I can ask for no onions on my food at McDonald’s and they accommodate me. This is the new standard at Houston’s?? Less customer service than McDonald’s?? I ordered take out on my cell from another restaurant while we waited for our bill. Unbelievable. Disappointed cannot even come close to how I feel. I am so insulted.
good food
by FL2030 at Citysearch
Good food. It is expensive here but worth going to once in a while. If you aren't happy with the food, the manager will always try to make you happy by bringing you another item. Some people complained about their burgers and steaks not being anything great or not having a lot of flavor-----try ordering something vegetarian and you will feel differently--the animals will appreciate it also. Houston's has the best vegetable plate with a lot of sides---there is always food to take home because they give you so much. Also, the vegetable burger is amazing--tons of flavor. Also, very good key lime pie. The staff is friendly and yes, they seem to want you to leave once you finish eating---I guess I somewhat understand. There are not a lot of tables and---they are there to earn a living so we just leave after we finish eating. Also, Houston's filters the water that they serve which you cannot find at most places. You can order really healthy food here without the hidden fats and oils that most places have. Expect to spend at least $20/person.
1 time deal
by ironchef007 at Citysearch
I recieved a gift card awhile back from my brother to go here, so my wife and I gave it a shot. Prior to going, I read all of the reviews. I made reservations due to the recommendations by others. When we arrived on a Monday, surprisingly it was very busy. Great lighting! We were seated quickly and our drinks order came right away. I remembered one reviewer saying there were several waiters and waitresses on the ready to take your plate ect....That was true. The entire experience felt as it we were rushed to get out so the next group could eat. We were half way done with our salads and the entree arrived. NOT GOOD! We both ordered the "Special" which was halibut and spinach. Not impressed! Honestly, I would never go there again and would never recommend this restaurant to anyone who likes fine dining. Great lighting though;)
Fast Food
by psull at Citysearch
Just made my last trip to Houston's. I actually love their veggie burger but my husband's soup and dinner were barely warm. After spending $75, we figured we were there about 30 minutes. The wait staff (hundreds of them) are lurking everywhere waiting for you to put your fork down so they can take your plate. I think management must tell them to move you in and out as fast as possible and they seem to enjoy doing it. Do you enjoy having your table cleared while your dinner partner is still eating?? Geesh. There's always a line so there are plenty of people who like this place. But there are waaaay too many good restaurants in Pasadena to waste 30 minutes and $75 here. Sorry Houstons. Study the slow food movement. People do enjoy spending a few minutes eating and talking after work
Best Cosmo
by Christine Medley at Citysearch
I've tried cosmo's throughout Pasadena. Houston's is 5 star. Light pink (meaning not too much cheap syrup) a chilled glass and tiny little ice crystals on top of the lovely drink. It's smooth, lightly sweet, and perfect. The service is great, too. Drink and eat in the bar. It's fun, entertaining to see all the people and great service there, too.
The Details on Houston's Restaurant
Place Categories:
- great comfort food
- amazing service
- great good date place
- awful hour wait
- best hawaian steak
- really good babyback ribs
- great my meal
- favorite restaurants
- always friendly servers
- fantastic entire experience
- especially fresh good dinner salad
- great bar
- nice atmosphere
- bad experience
- loves everyone
- wonderful quality
- romantic dining
- not big fan
- really good everything
- delicious chicken sandwich
- like grilled meat
- always amazing wait staff
- really enjoy hamburger
- great drinks
- hate fries

