Pasadena Humane Society

11/15/09

Wonderful Staff, Wonderful Facility, Wonderful Experience

by Crescentan at Citysearch

We were somewhat concerned about the Pasadena Humane Society after seeing some negative reviews online about their staff, but today, after dealing with their front desk, adoption desk and adoption person, we found them all to be helpful, cheery and really nice people.

It goes without saying that the facilities are gorgeous. They're kept so clean that you can't smell anything. We had great assistance in adopting a couple of chihuahuas who had come in together and were obviously attached to one another. The interview process can be a little intimidating because your suitability as a pet owner is being looked into, but why would a humane society release a pet into someone's custody who hasn't a proper place for it, or may be some creep who hurts animals?

I was impressed that they were thorough and caring and I would not want it any other way. What a great place, what great people!

• Pros: Really nice people, fantastic facility, lots of choice
• Cons: parking is tight

10/13/08

Fantastic Humane Society and SPCA

by MustLoveDogsandCats at Citysearch

Very Highly Recommended.

Consider volunteering, adopting a pet from or training with your dog this clean and conscientious facility.

Outstanding!

• Pros: Clean facility, Extraordinary Volunteer Program, Behavior support & training available, Large variety, Ability to preview pets online
• Cons: Closed Mondays, Number of spaces in parking lot is somewhat limited

02/24/08

Incompetent Follow-Through of Suspected Animal Torture Case

by rer92760 at Citysearch

Last year in the spring of 2007, I found a black cat that had literally been sawed in half, and totally

de-gutted, lying out in front of Villa Gardens Retirement Home. Horrified, I called PHS. Got a

VOICEMAIL. It was a Saturday in the morning, just after 9 a.m. and I COULD NOT get ahold of

anyone in person right away. I had to call several times, and after several times of going back and

forth, and back and forth, I got voice mail messages from an hispanic male investigator. Well, he

could HAVE CARED LESS about this unfortunate situation. I got absolutely NO WHERE BUT

FRUSTRATION in this matter. And then I was telling this man that I put the body half in a chux

pad and placed it near the top of a trash bin right outside the retirement village. Then the crowner

was that the officer told me that if I put it in the trash can, they could/would NOT BE ABLE TO

RETRIEVE IT!!!! How's that for service? Yes! AND I AM A MEMBER of PHS TOO!!!! I tried to tell

the man that this looked like the work of some person(s) doing horrendous activities; I DO have

a forensics background, by the way, but the man was disinterested. I think that Mr. McNall and

company have a lot of explaining to do as to why they didn't look in to this matter any further

when it was obvious that this cat suffered a brutal and horrible death while it was still alive.

• Pros: Provides public with excellent selection of pets available
• Cons: Apathy and Lack of Follow-Through on Serious Cases