really nice vet techs, really nice office staff
Not Pleased with Roxford Veterinary Clinic.. I took my pet cat that was not feeling well over for Dr Long to see and exam. She made up a list of cost for all the test and treatment , one of the test was checking for disease, the other was medication, and for her to have my pet neutered, I said no thanks to the neutering of my pet at the cost of just under $350.00,and I ageed on the charge of $146.00 a oral antibiotic, I was charged for a test $35.00, and I was told by Dr Yong that I would be contacted as soon as the test results returned. I paid Dr Long $35.00 to call me and to tell me the results of the test if Nagative or Possitive, No phone call or any messages were not recieved. I finally called the Roxford Veterinary Clinic, Dr Long claimed that she did not know of the test results, or that she could not find out any information on it. I was not offered a refund of my $35.00 plus I did not recieve a 10 % off discount refund from my total charge either. I am not pleased with this Veterinary Clinic service charges, I fill ripped off of not recieving all I paid for. My Cat did get well after daily med treatments theo, but I did not find out any results from the test done..
Great compassionate caring service!.
All my animals have been with Dr. Long for many years.
The technicians are very friendly and service is great. I like Tuesdays vaccine days for a discount.
If you want to give your paycheck away go here.. I took my cats with a skin condition.Staff did not explain what they were going to do and then charged me exorbitantly. They didn't give me a chance to make any choice for their care. I started asking questions. They told me what they were going to do about 10 other things that I didn't even go in there for. They are greedy and over priced.
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