Lee's Hallmark

01/28/12

Terrible Customer Service

by Kriskay

I'm not sure why I've had such a different experience than the other patrons of this store, but the customer service has been consistently terrible!

The first time I chalked it up to a coincidence, but three strikes you're out guys.

The ladies up front seemed more interested in whispering and gossiping than helping or....working. I don't expect much as a customer...but a simple acknowledgement is kinda de rigueur.

They never said a word to me while ringing me up. Not "hello", not "goodbye", not "thanks". Their actions, however, clearly said "Don't come back. Spend your money elsewhere!"