Cheesecake Factory

10/16/08

If you don't know how to eat out, don't post restaurant reviews.

by IHateStupidPeople at Citysearch

I usually get just what I expect. I wait a while for a table, but food is good for a casual dining resturaunt and service is friendly. I can't complain about price, since I usually have enough for another meal later. I read some reviews and I don't understand why someone who wants to change the type of pasta -after the cooks have started cooking it - feels empowered to complain about service. If you don't know what you want, don't order. it's really not that hard. You waste the company's time and money, and the rest of us pay higher prices because of morons like this. If you want to complain that your salad is too small, do so before you have eaten it all. Maybe then your server will believe you. Of course the server was irritated with you. I have received incorrect dishes, and the staff has always been appologetic and accommodating. Things happen, and no place is perfect, but my experience is usually pretty good.

08/06/08

Good Food, Wrong Location

by mrsherman at Citysearch

Good food but the service was mildly traumetizing. I decided to change the type of pasta in my dish but the cooks had already started preparing it. My waitress told me, "if I change the type of pasta, the money will have to come out of [her] pocket. That's the Cheesecake Factory policy." After speaking with the manager, I was informed the waitress was blatantly "manipulating" the truth so to speak. This same waitress conveniently "forgot" it was someone's birthday at our table, and never sang the much beloved Happy B-day tune we Americans adore, then failed to deliver the tasty birthday treat we were all waiting for. My final moments at the Cheesecake Factory in Woodland Hills were spent in line waiting over a half hour for one slice of cheesecake to go; I didn't want to purchase it from our mendacious waitress at this point as anyone could understand. Save yourself the agony--go to any Cheesecake Factory for delectable food OTHER than the Woodland Hills location.

• Pros: Good food, variety, nice ambience
• Cons: our waitress

07/10/08

Go-to place

by janaschreiber8 at Citysearch

Always the place to go when I'm looking for a place with trusted and true good food. They have plenty to choose from and plenty of room to accomodate a large group of diners. Their brown bread- mmmm soo delish!- might be my favorite thing about the cheescake factory!