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(818) 781-5100
14627 Victory Blvd
Van Nuys,
CA
91411
34.1867
-118.4516
Neighborhoods: South Valley, Van Nuys
07/16/08
Name means SIX HUNDRED AND NINTY-NINE DOLLARS
by LilyLL at Citysearch
Beware of this company, rented a car with expired tags, got a $800 ticket and they wouldnt even respond to the court request for info and I got stuck with the ticket, then they ran my credit card for $788 for supposed damage to the vehicle! Had to file a civil suit and hire a lawyer and its still dragging on a year later!
12/13/07
Best deal in town!!
by gwiz1 at Citysearch
As a first time renter here at 699RentACar, I was pleasantly surprised with the quality of the economy cars. I expected to receive a bucket and although they aren't the newest cars, it by far exceeded my expectations. I'll be a customer for life.
- Pros: the best rates I've been able to find, and the cars are clean, newer, just a good overall value.
- Cons: need more locations
09/10/07
Super poor customer service, and broken down cars
by sammypepper at Citysearch
I know I wasn't expecting much of a car for $6.99 a day. But I was expecting it to get me where I needed to go safely. That wasn't the case. I went about 15 miles when it first stalled on me. It stalled 4 more times in the next 2-3 miles and the only reason why it wasn't more, was because it refused to start after the fifth stall. I was left stranded on Sepulveda for two hours until a tow truck came to drop off a different car (which I still don't feel totally safe in). I then asked to be refunded for that day, since they rented me a car that was obviously not working properly (broke down after 20 miles). They said they can't do it. Its just the nature of the business. Cars break down, they can't control that. (May I suggest proper maintainance) And that they did their duty by getting me a car as quickly as possible. Though I don't call 2 hours as quick as possible. As soon as I can find another affordable car rental company, I dumping them like a hot potato. I'll never do business again with them and I suggest that you never start.
- Pros: cheap (but is your safety worth it)
- Cons: poor costumer service, broken down beat up old cars, only two locations...
