Recommend this business?
view & uploadphotos
- Neighborhoods:
- South Valley, Van Nuys
- Categories:
- Auto Dealers, Used Car Dealers, Used Truck Dealers, New Car Dealers, New Truck Dealers, Hybrid Car Dealers
- New Car Dealer Brands:
- Auto Part & Accessory Brands:
- Automotive Repair Brands:
- Used Truck Dealer Brands:
- Used Car Dealer Brands:
View Less
At a glance
Write a Tip for
Miller Nissan
From The Owner of Miller Nissan
Tips for Miller Nissan
January 21, 2013
MILLER NISSAN. 5425 Van Nuys Blvd, CA
91401 - terrible service.
I do not recommend this service center.
I made the appointment on 1/19/2013 at 8:30. for 30,000 Mile Factory Minimum Requirement Service. My car - Nissan Versa cvt 2009.
I was at the service at 8:50. There were a lot of cars. Only at 9:00 adviser approached me. Adviser said the service will cost $ 419. Although online price for the same service is $ 319. Advisor (Christina Comingore) explained that the car is with cvt transmission and service of this car is more expensive. I was not satisfied with this explanation and I asked to call the manager. The manager came and explained that for nissan versa service costs $ 299 (30,000 Mile Factory Minimum Requirement Service), and the rest is extra options and they are not required.
At 9.30pm: - I agreed to the service for $ 299. Adviser said the car will be ready in 4 hours. (9.30am + 4:00 = 1.30pm).
At 2.30pm I went back to the service center to pick up the car. The car was not ready. Adviser said the car in the car wash and it will be ready in 45 minutes. (2.30pm + 45 min = 3.15pm).
At 3.50pm I went back again to pick up the car. The car was not ready. adviser said the car in the car wash, will be ready in 5-10 minutes. .... . . ...
The result: the car was returned to me only 4:20 pm.
And it was dirty! It was washed but washed very badly. I was so angry. I took the keys and left.On my way home I had to stop to wipe the glass windows, because i could hardly see the road.Before they washed it my car windows were much more cleaner.
I do not recommend this service center.
ps a couple of months before there was a different story with the same Miller Nissan Service Center. My wife came from the service after an oil change. I met her on the street. when she arrived, I noticed that the headlight didnt work. Miller Nissan Service Center was already closed.I had to replace the bulb myself.
I would not be surprised if something might happen after their service on the road.
I do not recommend this service center.
0
Heart
October 15, 2012
Julio Rosales is a true professional he is knowledgable and friendly an all around great experience
0
Heart
May 03, 2012
Cared for my Concerns. I was very pleased with the way Julio Rosales handled my frustration. He immediately accommodated my request and was able to give me peace of mind about my concerns with my vehicle.
0
Heart
April 10, 2012
Very responsible. It was all handled in a very responsible and professional way. I even loved my Hertz Rental Versa!Thank you Nissan.I`ll be back!
0
Heart
February 15, 2012
Grade A. Nothing to suggest, my experience was stress free and efficient! Good grade in my book!
0
Heart
January 25, 2012
Happy. My experience with Miller Nissan was satisfactory. I am very happy with them, they have nice people especially Erick.
0
Heart
January 20, 2012
Informative. I was very pleased with Mr. Rosales and the way he explained everything in detail. He is very informed and professional.
0
Heart
November 28, 2011
Awesome. You guys are awesome... David Cohen is both full of knowledge with professionalism. He is the reason why I come here.
0
Heart
November 02, 2011
Pleasant & Courteous. Gary... who helped me was great... and Lenny-the shuttle driver was very pleasant & courteous... too. The service I received was top notch. I`m very pleased.
0
Heart
Write a Tip for
Miller Nissan
People also viewed
Your Friends
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Add Blog Post
Add your blog review of Miller Nissan to Citysearch
Do you have a review of Miller Nissan on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
- 1. Include our image link in your Miller Nissan review blog post.
- 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
- 3. We'll show a link to your blog post from the Miller Nissan page on Citysearch.
The Linkback system is free and automatic. It's really that easy.
Image Link
To link to our business profile page, copy the html below to your web page.
Citysearch Mobile
Get the Citysearch Mobile app so you can spend less time searching for great places, and more time enjoying them.