14526 Erwin St, Van Nuys, CA | Directions 9141134.183369 -118.449721
Neighborhoods: Van Nuys, South Valley
These guys are great - I can't say enough good things about this shop. They’re smart, the place is clean, there's a nice waiting room, and they take the time to talk you through all the repairs. There’s no hard sell on stuff you don't need, they are willing to discuss what has to be done NOW, and what can wait, if you can't pay for all the repairs. They even save the damaged parts & will show them to you if you want! In addition, they washed the car, use a AAA discount on labor, and give new customers a little welcome kit for your glove compartment. And there's coffee & cookies in the waiting room! I have finally found my new mechanic.
Auto Aid has always given me the best, most competent service for my vehicle. Never a worry about having to go back and fix the same thing twice. Highly recommend them for any auto services.
For over 20 years, I have been a customer at Auto Aid. Whenever there is an auto problem or I just want a tire checked I go to Auto Aid. They are friendly and won't talk over your head like some mechanics do, especially if you are female. Any problem with my car is easily explained by Jack or his son David Bulko. Understanding the problem makes it easier to make a decision on what to do. All work is guaranteed for 12 months and you can trust them, I do!
Finding a reliable car service/repair shop I guess is always a challenge for most of us especially women. I found Auto Aid and Rescue thru AAA and I've had my car serviced by them probably three times already. They are very efficient, trustworthy and have great customer service. The first thing that caught my attention was the cleanliness of the place. I felt comfortable right away. David was very professional and helpful. He explained everything to me and I didn't have to wait long for my car to be serviced. I didn't mind waiting though as their waiting area was equipped with a TV, coffee, kids play area (good for the moms) and most importantly a super clean restroom. Thanks to Auto Aid and Rescue ... going to a car shop will not be as unpleasant anymore..
Jack and David run a tight ship. They make sure you understand what's going on with your auto (for those of us who are non-mechanically-inclined!), and they consistently and uniformly do the right thing. They are, in a word, trustworthy and do exceptional work to boot. They are a testament to the belief that integrity and honor still exist.Who'da thunk it? To find that at an autoshop? Jack & David: you set the bar. I'll never recommend anyone to go anywhere else.
I needed an oil change and had my 3 and 5 year old boys with me. I went to Auto Aid with a last minute appointment and they made me and my sons feel so comfortable. The job was done quickly and efficiently. My sons were playing at the kids' corner and I felt at ease knowing that all of us were being taken care of. They did an amazing job and I highly recommend Auto Aid for anyone who is looking for excellent service, competitive prices and trustworthy people. Thanks Auto Aid for being the best in LA!!!
I will definitely be going back for future oil changes and any problems I have with my car.
I like that they have a rewards program. All the money you spend her gives you points which can later be redeemed for loyalty certificates. You can also get points for telling your friends about the shop.
The entrance to the shop is clearly marked and all you have to do is drive in. Everyone is really friendly. The shop is also very clean, probably one of the cleanest shops I've ever seen. The owner even asked me what made me choose their shop and personally thanked me for coming in.
I just moved to the area and I needed to find a place to take my car for an oil change. I found this place through Yelp and I'm very happy with my experience.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Auto Aid & Rescue on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.