Share(818) 906-1718
13838 Ventura Blvd
Sherman Oaks,
CA
91423
34.1484
-118.4344
Neighborhood: South Valley
MARK'S GARDEN
Last updated 9.05.09
What People Are Saying About Mark's Garden
The Editor
Contributor
Citysearch
In Short – No cute little bears with bows or Mylar balloons at this Valley florist. The prices are steep, but you'll get your money's worth. Whether it's a $100,000 wedding or a simple $50 bouquet, the creations are exquisite and always original. The specialty here is the romantic, Tuscan look--baskets overflowing with roses, miniature grape bunches and pears--and English garden florals, but there are plenty of other options.
09/04/09
Most gorgeous flowers
by randigayle at Citysearch
Gorgeous colors, unique arrangements, and pretty good service. Its very expensive
- Pros: The most beautiful arrangements
- Cons: very very expensive
01/06/09
terrible customer service
by shoppinzmythang at Citysearch
My mother has been a long time and frequent customer for years. She suggested to me that I call to place multiple orders in December for Christmas. I had the worst time tracking down the status of my flowers. I constantly called throughout the day and could never receive a straight answer. A very rude and irritating employee, Mabelle(???) kept raising her voice which did not help at all because I was so frustrated. Not only did they arrive extremely late, they were left at the door in a location that the person I was sending it to couldn't even notice. The worst part was that they hadn't discovered the flowers until AFTER Christmas!!! Apparently the store was closed for weeks, I couldn't get a hold of anyone to help me. Don't bother ordering from here. You would probably be happier picking flowers at the park .
- Pros: Their baskets
- Cons: Customer service
11/11/08
Hard working crew!!!
by davis81 at Citysearch
I was recently in Mark's Garden trying to order flowers for my sister birthday. Upon arriving I heard the phones ringing off the hooks and the designers completely swamped with what appeared to be a huge event. Yet I was so amazed at their great customer service and attentiveness. They made eye contact the minute I walked in and they signaled that I would be helped. I looked around at the beautiful display of flowers they had. Soon after one of the girls got off the phone she came right over even though there were othe people on hold. She was very polite and worked with me (as I know I am picky) with patience. The day of my sisters birthday I was so amazed at how exact the arrangement was made. I understand that half the time something is lost in translation since it goes from the sales person to the designer but they are absolutely amazing!!! I am so surprised to see bad reviews... I feel people should really put themselves in their shoes.
- Pros: They are attentive with lots of high end clientele, willing to work with us "little" people
- Cons: busy... but understandable
The Details on Mark's Garden
Fun Fact:
Mark Held, florist to the stars, has flowered the Grammy Awards, the Oscars and the weddings of numerous Hollywood bigwigs.
Category:
Florists, Gift Shops, Stationery Stores
Payment Methods:
American Express, Check, Visa, Discover, MasterCard
