Fry's Electronics

(818) 526-8100

2311 N Hollywood Way
Burbank, CA 91505 34.1906 -118.3492

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Neighborhood: Burbank

FRYS.COM

Last updated 9.05.09

Category:

Consumer Electronics, Computer Repair, Computer Hardware, Computers, Software

Computer Hardware Brands:

Apple

Payment Methods:

American Express, Visa, Discover, MasterCard

Other Locations:

What People Are Saying About Fry's Electronics

Featured Review

Nancy Hunter

Contributor

In Short – Family-founded in the heart of Silicon Valley in 1985, Fry's has become a staple for technophiles in the Western U.S. Keeping up with the latest technological trends, it offers quality computer hardware and software, audio and video equipment and telecommunication products. Each store, which range in size from 50,000 to 180,000 square feet, decorates the aisles with its own unique theme--from Alice in Wonderland to Atlantis--making every shopping trip a fun experience.

menu variety
100.0% positive
  1. This store is very big and they have such a huge variety of stock.
  2. incredible varieties
overall
66.66999816894531% positive
  1. Even if you don't go for the great electronic deals, go scope out the 1950's Sci-fi motif found everywhere in the store!
  2. This place is good if you know what you want and what price you saw it for but most stores when you walk in they have people ready to help you hear the y just stand there but there is a couple of cool people working there that will help you but mostly id
  3. frys not a good store!
return potential
0.0% positive
  1. Went to frys bad customer service, will never go back again!
service
35.71000099182129% positive
  1. This place is good if you know what you want and what price you saw it for but most stores when you walk in they have people ready to help you hear the y just stand there but there is a couple of cool people working there that will help you but mostly id
  2. Bad service
  3. Good prices - poor service
  4. The poor customer service and long lines aren't worth it.
  5. highly recommend coming in with your homework done, as customer service is chaotic and frustrating.
  6. We played with the demo stuff without being hasseled, no wait at all in line on a weekend and everybody was friendly.
  7. Went to frys bad customer service, will never go back again!
value
86.3599967956543% positive
  1. Unless you already know exactly what you want and you've checked to see they have the best price, don't waste your time.
  2. Good prices - poor service
  3. The poor customer service and long lines aren't worth it.
  4. Fry's Electronics has reasonable prices, but there are certain things that must be avoided.
  5. This store is very big and they have such a huge variety of stock.
  6. This place is good if you know what you want and what price you saw it for but most stores when you walk in they have people ready to help you hear the y just stand there but there is a couple of cool people working there that will help you but mostly id
  7. Much like Best Buy, you can get some great deals here.
  8. and the lowest prices probably from all the similar stores like best buy or circuit city.
  9. Even if you don't go for the great electronic deals, go scope out the 1950's Sci-fi motif found everywhere in the store!
  10. At Fry's you will find good electronics at good prices.
  11. the best prices
wait time
0.0% positive
  1. The poor customer service and long lines aren't worth it.
4 Star Rating: Recommended

04/19/11

Great Selection....

by SammieChan at Citysearch

Great stuff, good selection but you basically have to know what your looking for to shop here. The sales rep are always zipping around so you have to catch them to make them help you. They are nice and they will help. Its catching them to do so that makes me give them 4 stars and not 5.

4 Star Rating: Recommended

04/06/11

Great selection

by ElainePk at Citysearch

I like Fry's because it has such a large selection of electronics and software in stock. I like to look at what I am buying. I also like to be able to go to the store that I bought it to return it.

1 Star Rating: Poor

09/09/10

Customer Service via Telephone = BS

by JLeee at Citysearch

I've called Fry's 6 times this morning. They've answered three out of that 6. Twice I was transferred to nothing but answerless rings (until the connection magically disconnected) and now I've been on hold for 10 minutes +. This all adds up to about 52 minutes and counting - Question still un-answered. Somebody shoot me!

2 Star Rating: Below Average

01/23/10

Bad service

by macjer at Citysearch

Weak customer service...

by aaron at Citysearch

I've been going to Fry's for 2 years and I've learned one thing. Unless you already know exactly what you want and you've checked to see they have the best price, don't waste your time. The poor customer service and long lines aren't worth it. If you need to ask for help or suggestions, this is not the place. Save yourself frustration and do your research somewhere else. They do have good sales and I still go to get a good deal occasionally. Otherwise, skip this joint. especially, computer take so long too return. watse your time.

1 Star Rating: Poor

02/13/09

frys not a good store!!!!!!!!!!!!!

by Space22222 at Citysearch

Went to frys bad customer service, will never go back again!!!!!!!!!!! no help at all, when it came to

getting any answers, about our problem with buying a computer. in the mean time when i was trying to talk

to the cashier one dummy came by like he was some guard, and tryed to look mean, did not work,asked to

speak to superviser and was told that she would only tell me the samething. stupid, they were no help at all

i will tell everyone i know not to go to frys.

  • Pros: store inside was cool
  • Cons: bad customer service

The Details on Fry's Electronics

Place Categories:

  • best lowest prices
  • poor customer service
  • sucks place
  • nice store
  • good sales
  • great electronic deals
  • poor long lines
  • friendly wait
  • good wery
  • best buy
  • perfect suggestion
  • good electronics
  • cool people
  • love shopping
  • recommending burbank fry
  • very poor help
  • incredible variety
  • good grief
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