Lisa Benest, MD Skincare & Laser Center

05/05/11

Consider yourself warned.

by minnowftr at Citysearch

I have been a patient of this office for several years. My son has recently been a patient for the treatment of acne. The nurses and doctors themselves are lovely, but the office staff is the absolute worst I have ever experienced. They are rude, unconcerned, and miserable to deal with......constantly and consistently. My son is required to make monthly visits as part of his treatment. He has two months left, and I am literally counting the days to be finished with this office. Month after month, there is some issue or mishandling that makes it a hassle and miserable experience. Yet, I receive weekly soliciations for more cosmetic procedure business. Perhaps they should consider slowing down on the soliciation of new business until they can remotely figure out how to handle the patients they have. It is almost surreal dealing with them month-to-month. I have spoken with Dr. Benest, and it is almost as if she has the apology scripted....until she hangs up and it's shoddy business all over again. Be prepared to be frustrated....far beyond what should be expected from a professional office.

02/18/11

Great staff & great doctor!!!

by Kirk Rogers at Citysearch

I just came from Dr. Lisa Benest office and it was great. She is the best of all the offices I have been to. She and her staff are so professional and Dr. Benest has great communication with me. I like her. She cares beyond the service and is a real delight!!! I give her 6 stars butthey only allow 5 stars.

10/27/10

Wonderful Care and Skilled and Caring Professionals

by Linelle Marie at Citysearch

I recently visited Dr. Benest's office and received laser treatments. I have scheduled these treatments on a fairly regular basis and love the results. My daughters always notice my skin and load me up with compliments....which I love.

The staff is so friendly and the nurses have always given me special care. It's as if all my questions are answered before I need to ask them. I feel comfortable and relaxed.

The nursing staff at Dr. Benest's office is "by far" the most skilled and attentive staff I have ever experienced. I give the office a big thumbs up.

Linelle

10/15/10

scared and upset

by chfuir at Citysearch

My doctor recommended this office to remove a mole. There are 2 sides: the medical and the cosmetic. I was treated professionally by the medical side and they strongly pitched their cosmetic side. I decided to make an appt. for a service which included using a laser.

When I came for the appt., very little was as described to me earlier. I was given some numbing (which didn't), NOT asked whether it was working sufficiently, and shuttled around without anyone going over what was happening. The laser was EXCRUCIATING and I completely freaked out. The technician was uncaring and rude. I was ignored when I said I was in pain and to stop. She sort of chuckled.

Though I was in tears, shaking, and visibly upset, I was left with a wet paper towel. She didn't ask why I was upset or care that I said something was wrong. After a while I was given a coldpak, but otherwise disregarded.

Later, I asked to talk Dr. Benest, but she wouldn't speak directly with me.

09/02/10

All Thumbs UPPP!

by JenT1986 at Citysearch

I love coming to this office!! I can't disagree with that last review enough!!!! My whole family goes here and from visits to calls, we always get friendly helpful service from everyone at Dr. Benest's office. I have seen Dr. Benest as well as Dr. Rush and both are professional, thorough and as long as I follow the Doctors orders, I ALWAYS see improvement!!! When I started coming to them I was having breakouts that were frustrating and no matter what I tried on my own, I couldnt get it to completely go away...now my skin is clear and vibrant!!!! They can do wonderful things!